Asus G750JM is a nightmare

[Asus-G750]

Good day everyone,

I have to admit that buying this laptop was a huge mistake.

To begin with, its screen is the BIGGEST crap I have ever seen. While sitting half a meter away from the screen I can still see single pixels, and god, the vertical lines are killing me.

I never thought that after buying a laptop that expensive something like this could happen. I went to a shop to compare the screen with other laptops, and it was the worst one I saw. Laptops which were half the price of Asus G750 had much better screens. The only one which had a screen this bad was a really cheap laptop ($240) with ubuntu on it...

Secondly, the hiss in the headphones jack is unacceptable. Really. Screen and headphones are the two things you use all the time. The screen makes you dizzy, and headphones hiss gives you a headache. How come you people keep on saying it's a great laptop? Buying it was a huge mistake.

And it is NOT silent. One of the ventilators keeps on working all the time, even if I don't do a thing (CPU at 0-1%). In addition to that I often get a high pitch noise from one of the components (Windows 8.1, newest drivers).

To people considering buying it - PLEASE THINK TWICE. I know it looks great, has great specs, but there are so many problems with it. Screen and sound card are a nightmare, and you use both all the time. To people saying to use USB headphones and external screen - well I didn't pay that much for the laptop to do that.

Ugh. I hope the shop will accept me returning it. Just a huge disappointment. I'll never buy asus again.

[dblkk]

The screen should be in your device manager I would guess is the easiest simplest way to find out.

I've went through 4 JM and 2 JS models, and other than cpu heat while several hour long rendering sessions, I never had 1 single fault with screen, fans, headphones or anything. Build quality was always just top notch, every one

[dne0gen]

It is more likely that you have bought a faulty notebook because if that was not the case every G750 notebook should have the same issues, and that is definitely not the case.. I own the JZ model and it has some minor issues, most of which could and I hope WILL soon be fixed by drivers, but nothing to do with screen and pixels and what have you. Giving the laptop back is a fast decision and I would suggest you try and get it replaced. The laptop is worth the money and since you have already given that amount of cash for the notebook, you might as well try another one. I hope you make the right choice for yourself, but if I was you I would try and replace it first before giving it back or switching to another model.

[LeonardoTan]

He is lying piece of shiit, actually I doubt a lot before buying this laptop, but I think this a very well made laptop, except I must sit properly because the viewing angle kinda baaaaddd...

[LeonardoTan]

Asus-G750 wrote:
Good day everyone,

I have to admit that buying this laptop was a huge mistake.

To begin with, its screen is the BIGGEST crap I have ever seen. While sitting half a meter away from the screen I can still see single pixels, and god, the vertical lines are killing me.

I never thought that after buying a laptop that expensive something like this could happen. I went to a shop to compare the screen with other laptops, and it was the worst one I saw. Laptops which were half the price of Asus G750 had much better screens. The only one which had a screen this bad was a really cheap laptop ($240) with ubuntu on it...

Secondly, the hiss in the headphones jack is unacceptable. Really. Screen and headphones are the two things you use all the time. The screen makes you dizzy, and headphones hiss gives you a headache. How come you people keep on saying it's a great laptop? Buying it was a huge mistake.

And it is NOT silent. One of the ventilators keeps on working all the time, even if I don't do a thing (CPU at 0-1%). In addition to that I often get a high pitch noise from one of the components (Windows 8.1, newest drivers).

To people considering buying it - PLEASE THINK TWICE. I know it looks great, has great specs, but there are so many problems with it. Screen and sound card are a nightmare, and you use both all the time. To people saying to use USB headphones and external screen - well I didn't pay that much for the laptop to do that.

Ugh. I hope the shop will accept me returning it. Just a huge disappointment. I'll never buy asus again.

I agree with the crappy sound card, even lenovo y50 has a better speaker, it's jbl man

[X-ROG]

Leonardo - please consider the language used when talking to others. Your post about has been removed.

[Asus-G750]

Well, I'm returning it, if Asus made this laptop with a better screen and decent sound card without hiss noise then I would use it with pleasure. But for this price it's just too much.

And I'm not replacing it for another laptop, read enough complaints about these two things in particular to know that they didn't happen just to me and are a regular quality for G750.

Any advice on what to buy instead?

[dne0gen]

Like I said, if it was an issue which happens to EVERYONE then EVERYONE would be affected, not just 10 or 20 or 100 people.
Other than that, I couldn't really give you and advice on what else to buy since I myself had a tough time picking the right notebook and after I made my choice I can't really say that anything else would be better. But since you decide what is best for you, I have heard that the MSI gaming notebooks are good, but lack good cooling. Alienware is a good choice, except for the fact that it is way overpriced. These are the brands that come to mind when you think about a gaming notebook. Other than that you could just build your custom PC and (hopefully) be happy with it.
Hope you make the right choice.

[KoolASUS]

dne0gen wrote:
Like I said, if it was an issue which happens to EVERYONE then EVERYONE would be affected, not just 10 or 20 or 100 people.
Other than that, I couldn't really give you and advice on what else to buy since I myself had a tough time picking the right notebook and after I made my choice I can't really say that anything else would be better. But since you decide what is best for you, I have heard that the MSI gaming notebooks are good, but lack good cooling. Alienware is a good choice, except for the fact that it is way overpriced. These are the brands that come to mind when you think about a gaming notebook. Other than that you could just build your custom PC and (hopefully) be happy with it.
Hope you make the right choice.

Hi, you're right, the G750 series has a screen issue. What you saw is the "vertical lines issue" of the AUO screens, with stock Nvidia/Asus drivers. (Chi-Mei have horizontal ones and flickering)
The new ones (JZ for example) have a Geforce 8x0M, with newer Nvidia drivers, that's why people don't notice this anymore on those models :
the 33X.XX drivers "correct" the lines BUT replace it with something else : a weird "dithering/checkerboard" effect. (pretty awful if you ask me - but many people do not even see it)

There have been many threads about this, some people say "I see it", some other say "I don't", other say "RMA it". Let's not begin all this again.
personally, I think 100% of the G750 have this, that Asus never cared to acknowledge nor fix it, but that - especially with recent drivers from Nvidia - , most people won't notice this OR will live with it.
What is sure is that absolutely no member here that complained about it, posted an update afterwards saying that it was corrected (by RMA, exchange or something other). What we have seen is members saying "it's gone !!!!!" and then, few posts later, saying "uuuuh.... still there.....".

[Asus-G750]

KoolASUS wrote:
BUT replace it with something else : a weird "dithering/checkerboard" effect. (pretty awful if you ask me - but many people do not even see it)

Thank you! Eventually someone who is well-acquainted with the problem.

This effect combined with vertical lines on certain colors is exactly what was happening in my laptop. Could not stand it. Especially the, as you called it, "'dithering/checkerboard' effect". I literally couldn't look at the screen. Combined with headphones hiss it makes the laptop unusable to me. Asus has gone too far in not addressing these problems appropriately.

[KoolASUS]

Asus-G750 wrote:
Thank you! Eventually someone who is well-acquainted with the problem.

This effect combined with vertical lines on certain colors is exactly what was happening in my laptop. Could not stand it. Especially the, as you called it, "'dithering/checkerboard' effect". I literally couldn't look at the screen. Combined with headphones hiss it makes the laptop unusable to me. Asus has gone too far in not addressing these problems appropriately.

Yep. Thanks.

The most amazing thing is that 90% of users never seem to notice this display issue. When I buy a laptop, I want everything to be good or fairly decent. I don't just want a good 3DMark score.

I still have a 486DX2/50 rig (1991) with a CRT 14" monitor; pretty old, but pretty decent image too (even if it's only 1024*768*62Hz) . They could do it more than 20 years ago, at a low price ! So why can't Asus do it now ?(different technology, I know)

Same thing with soundcards : a SoundBlaster Live 5.1 Platinum (2001) gives a better sound than these onboard Realtek 24bit 7.1things (why not 32.4 196bit , eh? ) . For my modern desktop, I had to buy a X-Fi Titanium. Every component counts in a computer ; and tech specs aren't certainly everything..... :rolleyes:

too bad Dell has discontinued its XPS laptops series. I never tried Alienware, so far.