04-21-2012 07:10 AM - last edited on 03-06-2024 08:05 PM by ROGBot
04-21-2012 07:18 AM
04-21-2012 07:22 AM
dstrakele wrote:
What Antivirus, AntiMalware, Firewall, or Remote Access software have you installed to your G74SX?
04-21-2012 07:36 AM
04-21-2012 07:37 AM
04-21-2012 07:43 AM
dstrakele wrote:
The kernel mode drivers of Antivirus, AntiMalware, Firewall, or Remote Access Software can sometimes conflict with other drivers and cause system lockups.
What WiFi card do you have in your G74SX?
I think you should troubleshoot further before you RMA.
04-21-2012 07:37 AM
04-21-2012 07:48 AM
fuzon1337 wrote:
Hi
How long is it since you bought this notebook?
What are the temps on the GPU when it freezes?
You could install CCleaner and run the register check, and see if that helps.
(if you install ccleaner, uncheck for google toolbar (if it asks for installing that too))
Which AV/MW programs do you have ?
04-21-2012 07:51 AM
04-21-2012 08:01 AM
dstrakele wrote:
What is the a) EventID, b) Source, and c) exact text of the Description in the video hardware error you received?
Are there any other Error or Warning Events in the System or Application Event logs?