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Asus G60Vx headphone jack stuck "on"

Retired
Not applicable
Usually, when you plug headphones into the headphone jack, the Realtek icon will pop up a balloon saying "INFORMATION: You just plugged a device into the audio jack".

Suddenly, these balloons have ceased. The Realtek control panel shows the headphone jack as "occupied" all the time, regardless of whether or not anything is plugged into it.
The laptop speakers will not work at all (except to play the Asus sound right at bootup, so I know the speakers themselves are still functional.)

Is there any way to "reset" the headphone jack?
89 Views
13 REPLIES 13

vl_shevchuk
Level 7
There is indeed the partial software solution for this annoying hardware problem. It has to be made through registry. In regedit.exe search the dword parameter ForceDisableJD (It occurs twice in all registry). Change it both times from 00 to something else (01, FF doesn't really matter) and reboot the system. You will at last be able to hear your laptop's internal speakers. But this crutch has two confusing problems. First, when you plug headphone jack in, the sound from internal speakers doesn't fade at all, sound goes both from headphones and internal speakers. Second problem - internal microphone doesn't work at all, you have to plug external microphone in order to speak (e.g. in Skype). But if you really have to use laptop's internal speakers from time to time, this can be a tolerable solution, nothing prevents you from setting ForceDisableJD parameter back to 00, when you don't need internal speakers to sound.

grungeboy2
Level 10
if it's hardware, then no software change is going to fix it, save for the workaround in the registry.

if it's hardware, i'd send it in while it's covered.

did any of you notice it happen? like did you have some headphones plugged in and then unplug them to notice the sound not come back? if that's what happened, then it sounds like the bent pin issue.

if you just cut it on one day and had that problem then it sounds like something else.

if you got the warranty, use it before it expires.

also do the headphones still work?
__________________________________________________________________
dstrakele wrote:
I just blow the flames out and keep playin'....

vl_shevchuk
Level 7
Yes, I had some headphones plugged in and then unplug them and notice the sound not come back. It happened twice in my laptop. The first time I managed to solve the problem by twisting jack in semi-plugged positing. When It happened the second time, nothing was helpful, even complete disassemble of jack hole made by specialist. The reason was obvious - the jack which caused this problem was too thick and curved. One hope still remains is to change this broken jack hole with a normal one, taken from some other broken laptop. For now I use mentioned registry key when need the sound from internal speakers. It's simply the cheap and temporary solution of such problem, not the best one. There is no warranty for my laptop because it was ordered in US and brought into my country (laptops are cheaper in US than in Eastern Europe).

this exact problem is happening to me right now, trying all kind of solution, and nothing seems to work.

seems like i'm forced to open it up to fix it :mad:
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