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Asus G55vw Touchpad has stopped working

carleton3636
Level 7
Hello Forum,

The title of this thread says it all, my touchpad on my g55vw has stopped working randomly. I hadn't used my laptop for a few days and when I finally had time to use it, I noticed that the touchpad had stopped working. The "fn" + "f9" key combination doesn't work and after downloading a recommended driver from the Asus member website, I had noticed that the window that displayed whether or not the touchpad was disabled or not had stopped popping up.

If someone could please help me with this dilemma it would be greatly appreciated. I rather liked having the option to not have to use a mouse all the time.
9,640 Views
7 REPLIES 7

rewben
Level 13
i have no such issue with the drivers from asus. i have updated my bios to 209 (the bios caused minor keyboard back lid bugs that i can live with).

previously i tried the latest drivers from station-drivers.com. it did not play well with the programs from asus that take care of fn keys.

i think you should try uninstall the driver, reboot, and reinstall it.

Usman_Nik
Level 7
Hello, i have Asus G75VW it's touchpad is not working after login it's cursor is frozen please tell me the solution.

Pitcher1
Level 9
do you have dismatle laptop before or do the anything? if yes, please try make sure cable is connect normal, if no, please try reinstall driver.
or sent to service center.

Update to the latest version of the ATK Package, if already up to date do a repair install then.
Hopefully that will fix your issue.
GottiBoi55
Asus
G750JZ-DS71 Windows 10 Pro (x64)
Intel® Core™ i7 4700HQ (2.40GHz)
Samsung
24GB Memory DDR3 1600 MHz SDRAM
SanDisk
M.2 SSD 2x128GB in Raid 0 / WD-HGST-1TB HDD 7500-RPM
NVIDIA® GeForce® GTX 880M 4 GB GDDR5 VRAM
Second Monitor: Shar
p Aquos 32"

Can someone share a screenshot of the ASUS g55 Touch pad in the Device Manager (Windows 8 or 8.1), please. I think mine is not showing up in there.

Of course you have installed the latest software for the track pad? My G75VW ran on a generic windows track pad driver until I loaded the correct driver.
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro

Vicerox
Level 7
I've run into the same problem. Can't understand if this is a Bios, ATK Driver or Windows OS related issue.