Hi everyone, for some reasons I alwasy had problems signing in here. I signed up before my first RMA.
My issue :
The screen shows all weird colors instead of black backgrounds etc..(image attached) The last RMA was locally at authoriyed repair partner where they supposedly changed the lcd and cables, reconnect vga and re applied thermal grease.
Now it is exactly ! the same iussue 1 month and a few days later. No drops etc.. definitely a hardware issue as some occasions when you held it with more pressure by the front cornes it got better or went away.
So now I called and was supposedly granted an expidted RMA and free shipping after I asked for a supervisor. I called 2 days before and the agent said he would escalate the case and I will be called,never happened....to cut it short the supervisor I still wanted to speak called back saying I would get an expedited case and today I called to check before sending and was told its just an request. Could still take in total around 3-4 weeks.
Then supposedly they cant guarantee for the original box, but how they heck am I supposed to ship it, dont have any other boxes.
So I got the label and wanted to ship it but if there is a way to really speed it up that would be great!
Thx soo much as I already lost 2weeks last time and now with backing up all my data just in case it took me a lot of time and anger.So I want to make sure I do it all right and dont have to wait ages.
