05-29-2020 11:36 AM
06-01-2020 10:20 AM
Blake@ASUS wrote:
Hello AtGrigorov,
May I have the screenshot of the popping up windows?
Thank you.
06-02-2020 01:19 AM
06-02-2020 04:02 AM
Blake@ASUS wrote:
Hello AtGrigorov,
Did you update the drivers from our official website?
If so, may you try to uninstall them, reboot device.
download the files form our website again,
extract the files with 7-Zip or WinRAR, not built-in extract tool.
Then run Install.bat by powershell to install it again,
then reboot device.
Let me know if the pop up windows still showing.
Thank you.
06-08-2020 08:45 PM
Blake@ASUS wrote:
Hello AtGrigorov,
The point is to
"extract the files with 7-Zip or WinRAR, not built-in extract tool."
may you double confirm this process?
Thank you.
06-10-2020 08:37 PM
07-16-2020 07:14 PM
07-16-2020 08:48 PM
Blake@ASUS wrote:
Hello AtGrigorov,
Sorry for my late reply.
Yes, if the pop-up still remains, it is very likely that something was not deleted completely.
But it is true that it will be a difficult to check what was lost.
Please kindly use Windows update to update these driver, then it will not happen.
We are working on a better solution.
Thank you.