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XG Mobile not charging Z13

Chrisg333
Level 8

Hi All

My Z13 isn't charging through the XG mobile port, strange thing is that if I plug the charger into a USB C dongle with power pass through then plug the dongle in to the XG mobile USB C port it charges fine, the problem also effects using the XG Mobile eGPU GC31 3080. When I have the eGPU plugged in I get a pop up saying "on battery", if I then plug the official charger in to the top USB C port it then charges and I get full performance but as I understand it Asus advises against doing this. Anyone got any ideas or a fix, obviously the XG mobile USB C port is working otherwise it wouldn't charge when the charger is plugged in to a dongle with power pass through?

Thanks

Chris

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