cancel
Showing results for 
Search instead for 
Did you mean: 

X13 Flow Wake From Sleep Issues

Hasney
Level 7
I got my X13 Flow last week and while I love this ridiculous little thing, I'm having some wake issues on idle where the screen will turn back on while it idles and show the lockscreen and keeps it very warm, even when the lid is closed.

Looking at the event log, it says it's woken by mouse every time. I've tried looking at the power options, but they seem to be cut down and I can't choose to not have the touchpad stop waking the laptop from sleep. I don't have any accessories plugged in, only thing plugged in is the charger, but it happens when that isn't plugged in too.

The interesting thing is that I can't even wake the laptop manually from sleep with the touchpad or the touchscreen, only the power button/fingerprint reader. Which I'd be fine with, if I could sort the wake issues.

Is there anything else I can look into, or since it's such a new laptop, just wait on updates to possibly address this?
1,813 Views
9 REPLIES 9

angelaki
Level 9
I guess still no news on this? Could you please try to just disable the mouse's wake events (https://www.howtogeek.com/howto/15132/stop-your-mouse-from-waking-up-your-windows-7-computer/#:~:tex...) This "worked" for me - means now the device is waking up every 5 minutes for a second with weired logs. And every wake has a good chance of BSOD / reboot. Pretty annoying.

I'm not getting any BSOD's or reboots on the wakes, even if it's on all day.

But, I don't have power management options on the two mouse drivers either, so it's not something I can disable, annoyingly.

Could you do me a favor and try the standby in tent mode? If the device still wakes up, deactive the input devices and try it again? I'd like to know if these BSODs only happen for me. Are you using the stock Flow X13 setup? Or have you installed custom drivers / Windows?

Can maybe anyone else check standby with XG Mobile connected? And tell the setup (Windows new / pre installed, drivers installed)? Thank you!

Today a FW update was launched for the XG Mobile. Was pretty excited, but still no improvement: crashes on sleep mode 😞

BIOS 404 for the laptop itself has not fixed this.

Just installed a Beta FW 405 - still no progress on this.

Still no progress. Modern standby not work. Windows 11, all updates, :mad:

XmiqbalX
Level 7

I have the same problem on my Flow X13, i updated BIOS as reffered to this article below, then it solved. 
https://www.asus.com/support/FAQ/1042630/
https://www.asus.com/support/FAQ/1008276/