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Laptop is broken?

mukesh140
Level 7

Had my pc on for at least 30-40 minutes, then my fans go really fast and my laptop froze and it would give me a bsod. I have cleaned my laptop completely and i think it might be a hardware problem. Someone pls tell me what part it might be or anyway to fix it. I'm not sure if i can check the components of my laptop without it bugging again but its a zephyrus and it isn't a new one.

Thank you

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1 REPLY 1

ElectroStingz
Level 12

Hello,

How old is the laptop, sounds like you had it for a while and it has been working without issues up to a certain point?

Can you describe how this all started, was it just one day or over time?

Does the laptop feel hot for no reason?

What did you clean? (laptop casing removed and cleaned dust inside or something else?)

Could be that it is running hot which can happen over a period of time, that would cause the fans to spin higher but  check the temperatures as this may help determine if this is the issue.

https://www.cpuid.com/softwares/hwmonitor.html

Hardware monitor is a good app to use, look for this setup button.

Screenshot 2025-01-30 202519.png

When you get it installed and running you need to check the CPU temp and GPU temps, post a screenshot (or a few screenshots as you might have a lot of sensor readings) if you can. Should the laptop be doing nothing and its sitting around 80-90 Deg C its overheating.  Hardware monitor will be able to tell you what CPU and GPU you have.