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(Flowx13)External monitors with usb-c cannot be detected after PD firmware be updated

ygt1993
Level 7
I received the new PD firmware(V2.1.0.001) last week, and my usb-c monitor cannot connect anymore(No sign, and turn into chargng mode). Both side usb-c have been tested but still coundn't work, and usb2.0-serial is showed with exclamation mark in device manager when I connected. After that I setup CH341SER drives but my monitor still cannot be detected.
But hdmi mode is available, and other computer which with usb-c is available.
1,769 Views
1 REPLY 1

jdfrench3
Level 12
Right click on the excel mark in device manager, what problem does it list?

I would roll back that driver.
G752VSK, G75VW-3D, G51J, G1S
Homebuilt Windows Server