cancel
Showing results for 
Search instead for 
Did you mean: 

Flow X13 GV302XI Problem after Update Bios to V316

hotaruchan
Level 8

After updating to the current BIOS version 316, my device is experiencing coil whining and rattling! The CPU boosts extremely aggressively and unnecessarily high in several situations, which leads to increased power consumption and temperatures, which in turn causes the fans to turn up more.
The coil whining does not occur under full or heavy load.
A rollback to a previous version is no longer possible because ASUS has forbidden us to do this and the option was probably removed in version 313.

Action by ASUS is urgently needed because the devices with the acoustic load are no longer usable! Either we get a new version without the problem, or an adapted version of the 316 with a rollback to 313 please. Since the version is internally dated January 24, 2024, there would have been enough time to notice and test this!
I am not sure whether the device is not also physically damaged by the error, as this appears to be caused by incorrect control of the power supply. Tests with appropriate tools showed that undervolting or adjusting the CurvedOtimicer has no effect on the beeping.

1,379 Views
18 REPLIES 18

MikeD315
Level 7

I'm experiencing this problem as well on the 302XA model

OlafNeumann
Level 7

Same problem, same model.

 

hotaruchan
Level 8

OK Update

1. ASUS Taiwan ist working on it.

2. I found a fix, but ASUS won't like it. I'll link the Reddit page. I did that and it worked perfectly. The device is running again with BIOS 313 without any problems.

Bios 316 for 2023 model : r/FlowX13 (reddit.com)

hotaruchan
Level 8

OK guys, ASUS has given me a final answer:

The team from Taiwan was unable to reproduce the error on several devices, so I should register my device for RMA. They assume that it is a hardware defect.

I cannot do the RMA at the moment. Since I have no replacement and have money for a temporary solution, I cannot do without it for the time being. However, the downgrade route helped a lot.

Well that's unfortunate, hopefully Asus will be able to duplicate it at some point as it seems to be pretty widespread.  My 302XA is doing it as well, very easy to detect after the 316 BIOS update.  I'm not going to RMA mine as I've swapped the SSD already and it's clearly a BIOS/firmware issue and not a physical issue.  I'll just deal with it for now, I dual boot Linux on mine and I have to go all the way back to BIOS 310 for standby mode to work properly on Linux.  316 actually fixed the Linux standby issue, but unfortunately introduced this coil whine noise..guess I'll try to use it with some background noise in the room so I don't go insane.

Or you can downgrade to version 313. That solved my problem. The link how to do that is on the Reddit page, the link is in my older post.

mykhailo_z
Level 8

Have the same issue with GV302XI and coil noise. But no issues with fan and temperature. I have doubts that its a hardware issue. Why in this case a lot of people affected? I have also created a ticket just in case. But I don't think it would help much.

hotaruchan
Level 8

A little news from support,
I translated the original message. I suspect there was some insight, or something similar.

"Following your inquiry, I was just informed that another BIOS update is being worked on to reduce the coil whine on a number of motherboards.

Unfortunately, there is currently no release date set, but we expect the update to be released between mid and late August."

PeterSE
Level 8

Same here. Posted a report aswell. Tried to record it but my microphone was not able to pick it up.