I've been having issues with my X13, model GV301QH. A refurbished demo unit bought from the Asus online store in South Africa.
After a BIOS update a few nights via windows, the PC would not start. The keyboard would flash once and that's it. From reading posts online it seems to be stuck in a sleep mode. Following that I tried unplugging the battery but that did not make a difference.
Yesterday the charge indicator was lighting up when plugging in USB-C power. This morning the unit is completely dead. I tried disconnecting the battery again with effect.
Is there anything I can do? I'm on an oil rig for another two weeks so cant return it.