cancel
Showing results for 
Search instead for 
Did you mean: 

Asus Flow 13, no pairing of Microsoft Wedge Mouse

bheiss
Level 8

Model: GV301QH

OS: Win11 10.0.22621

Bios 415

BlueTooth Driver: Bluetooth_ROG_Intel_Z_V22.230.0.2_34436

 

I cannot pair a microsoft wedge mouse.

Mouse is not discovered on Asus machine, but on a Microsoft Surface Book Win11 machine.
I also have difficulties discovering other devices, like BT earphones.

Other BT devices can be installed.

 

I have tried installing throught the Microsoft Keyboard and Mouse Center, but the application does not even start, since the mouse has not been discovered.

Has anyone an idea, what I could do ?

Best Regards

265 Views
1 ACCEPTED SOLUTION

Accepted Solutions

bheiss
Level 8

My dealer (hardwarebro in Germany)  from whom I bought the refurbished laptop gave me the propper advice, which resolved the pairing problem instantly:

1. De-Re-Install all Blue Tooth drivers (I had just installed the newest drivers from Intel, so I did not do this)
2. Delete all pairings (I did to this)
3. In the device manager select the Intel Blue Tooth driver and de-select energy saving in the Power Management rider.

View solution in original post

3 REPLIES 3

bheiss
Level 8

I have updated the driver for the WIFI/BT Intel AX200  card to 22.250.0.2 (11.7.23) but no change.

bheiss
Level 8

Could it be that the Intel AX200 WIFT/BT card of the Flox x13  does not support BT 3.0,+HS ?

bheiss
Level 8

My dealer (hardwarebro in Germany)  from whom I bought the refurbished laptop gave me the propper advice, which resolved the pairing problem instantly:

1. De-Re-Install all Blue Tooth drivers (I had just installed the newest drivers from Intel, so I did not do this)
2. Delete all pairings (I did to this)
3. In the device manager select the Intel Blue Tooth driver and de-select energy saving in the Power Management rider.