cancel
Showing results for 
Search instead for 
Did you mean: 

GA35DX - Problem with external hdd drives on usb after installing armory crate

MFrost
Level 9
I have a problem with external USB drives after installing Armory Crate (the latest version after the update from today). I do not have access to them.
1. At the beginning there is a video showing that the disks are working properly (read / write) without Armory Crate installed.
https://www.asuswebstorage.com/navig...D06C4060CE80B4
2. armory crate installation video https://www.asuswebstorage.com/navig...00D9C07F16FDE4
3. After restarting my computer, I can't access usb drives. This is what this video shows. Note that this does not happen with all drives. I noticed this with my Seagate. WD is ok.
https://www.asuswebstorage.com/navig...BF0CBC4CDE50B4
4. Interestingly, when I disconnect the drives that I do not have access to and connect them back to the usb. The disks are starting to function properly.
https://www.asuswebstorage.com/navig...D3365DCA83ED54

When i bought this desktop computer i have installed i think armoury version 3 or 4. Everything was ok with my access to external hdd drives. The bug appeared with version 5.
Have you any ideas how to solve this issues?
Have someone old version Armoury Crate?
1,211 Views
6 REPLIES 6

ChrisL1971
Level 10
Why you want to have armory crate on your PC? I does deliver very little.. Better use OPENRGB for RGB and it does not give so much overhead. BIOS or AI Suite 3 Cleaner for fan settings.

ChrisL1971 wrote:
Better use OPENRGB for RGB and it does not give so much overhead. BIOS or AI Suite 3 Cleaner for fan settings.


oh ok, ive never heard about these soft. Ill try to check it. Are these compatible with my Asus GA35 desktop?


Armoury Crate is terrible soft with a lot of bugs. I dont understand why asus won't fix it. The problems with this software have been going on for many years.

ChrisL1971 wrote:
Yes the are fully compatible..
https://openrgb.org/

https://rog.asus.com/nl/motherboards/rog-strix/rog-strix-x570-f-gaming-model/helpdesk_download

AI Suite 3 V3.01.10


ok , thank you

When i run openrgb app. i got this
https://ibb.co/vkvmJzc
I dont know how to set it.

You can fill in 120... I get only one string on my DX35.

Start it with administrator rights and i doesn't ask it... then the detection works better.