ROG Phone 8 Pro - Backside is lifting on the button-side

[Senkoid]

Hi @all

does someone else have on the 8 Pro that phenomen that at the right phone side, where the buttons are, the back seems to come off?

i use the standard phone case which the phone ships with, and that case is a little bit flimsy at that spot. so i have to look at it multible times a day because its annoying that its not flush. (no biggy, just my OCD)

today while looking at it i noticed that the backside looked loose, and i squeezed it a bit. and for sure i could press the backside closer to the frame. right now its about 1mm distance in the middle, and at the corners there is no gap. the opposite side is fine.

does someone have the same?

cheers

[Senkoid]

Maybe, maybe maybe. Asus does not seem to care, and my seller does the same.

I can't do anything or my warranty is simply gone.

[Ashwin2]

It's design problem 

[HQSiang]

yes it's design problem , but ASUS service center deny

[Ashwin2]

No my screen is not bent show pic of urs 

[Senkoid]

I just live with it now.. but i won't buy another rog phone, thats for sure.

[HQSiang]

I think there may be another way, but we won't know until we try.
Change the screen , Because ASUS service center told me that the screen is bent.If it is still the same after changing the screen, it is a design problem.

video

https://drive.google.com/file/d/1rYkDUqRMLX_iEe2uFRFSRMLuM8SZImc6/view?usp=drive_link

[Ashwin2]

Hve sent u access to view it give it permission 

[HQSiang]

My friend is in this situation too.

[HQSiang]

I think it's a design issue that causes the screen to bend slightly