ROG Phone 8 Pro - Backside is lifting on the button-side

[Senkoid]

Hi @all

does someone else have on the 8 Pro that phenomen that at the right phone side, where the buttons are, the back seems to come off?

i use the standard phone case which the phone ships with, and that case is a little bit flimsy at that spot. so i have to look at it multible times a day because its annoying that its not flush. (no biggy, just my OCD)

today while looking at it i noticed that the backside looked loose, and i squeezed it a bit. and for sure i could press the backside closer to the frame. right now its about 1mm distance in the middle, and at the corners there is no gap. the opposite side is fine.

does someone have the same?

cheers

[Hankokk]

Да у меня тоже 😞 сочувствую 

[Koudmaker]

Mine has a small gab like less then a 0.5mm but i can't sqeeze it. I found something more interesting. You should take a look at both corners on the top. It looks like the backplate is slightly misaligned more to the USB side of the phone. Maybe thats why we see the gab on the side.

[Ashwin2]

I hve taken it to service centre again as I can see dust going in.. waiting to get it fixed 

[Senkoid]

Can confirm, the backplate is not centered by my phone and is shifted slightly towards the usb side.

[Koudmaker]

Maybe that what cause the backplate to become lose in overtime. Or that can be the problem with the Air triggers. Who knows?

[HQSiang]

me too ,but they said it was man-made damage

 

 

[Ashwin2]

Bro i gave to service they fixed it it was closed then 2 days later it is back again that slight gap an back side lifting slightly this issue keeps on coming what's the solution? Is there an fix or not?? What did u do to your mobile left it as such ??

[HQSiang]

Is your screen slightly bent? , Mine has , but asus service center cannot claim warranty , He said it was man-made damage

[HQSiang]

Personally, I think it may be a design problem，（My English is not very good. I use translators.）I don't know if there is any problem with the expression

[HQSiang]

Maybe replacing the middle frame can solve the problem, or the design problem.