cancel
Showing results for 
Search instead for 
Did you mean: 

Revolut Asus ROG Phone 8 Pro Edition

Lucian94
Level 8

Hi , I just updated my phone to the latest update and I think it's firmware update , now I can't use Revolut Bank app because he tells me I have a rooted phone . What can I do ? 

3,459 Views
2 ACCEPTED SOLUTIONS

Accepted Solutions

Bobby_ROG
Community Agent

Hi, our dev. team found this app incorrectly detect phone as rooted and we will release a new software soon to fix this issue. Sorry for causing inconvenience.

View solution in original post

AKF_Kski
Level 9

Screenshot_20250921-091909_System_update.png

Screenshot_20250921-092414_System_update.png

 just received this update, REVOLUT is working NOW!

View solution in original post

47 REPLIES 47

Donuts95
Level 7

Hey, I have the same problem ! Can somebody help us ?? 

AKF_Kski
Level 9

Same problem on rog 8 after todays update.... Any ideas?

 

Florin2915
Level 7

I have same problem. I will wait for a solution. 

Lucian94
Level 8

I think we need to wait til the next firmware update ... I talked with the guys from Revolut and there's nothing to do just waiting 

Thats sad news i guess. I'm pretty sure that they haven't made enough testing before release it seems xD I'm not saying its 100% of asus fault coz like Lloyds works as it should so it's Revolut's fault too. Thanks for the reply though. 

The problem is between them, I am nervous because they do not tell me how long it can be solved or if they talked to the technical team. So will be a update of app Revolut or new update for Asus firmware... 

Panda_ROG
Community Agent

We have identified this situation, and our backend team is currently working on it.

Thank you for your feedback and understanding.

Panda_ROG
Community Agent

@Lucian94 @AKF_Kski @Florin2915 @Donuts95 

We have sent you a private message. Please check your inbox.

i think i accidentally deleted thread in private instead of cancelling the message 😕   so everything  happened with the last update, got all apps up to date after this but still Revolut states that device is rooted (which is not) AND DOESN'T ALLOW TO USE THE APP.