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Sd card reader stopped working AGAIN

Allanwilson1979
Level 7

3rd time now. Since I bought this thing Sept 23, May 24 and now again today.

Anyone else on a third time?, I asked customer services last time for compensation as I knew I was going to fail again, Given how absolutely useless Asus and their customer support are is it actually worthwhile going back to them?

knowing the year warrenty has now passed and I really CBA re-installing everthing again and the fact I put a 2Tb SSD because the sd card reader issues. I wonder if anyone else has actually had a decent experience with them after multiple failures?

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1 REPLY 1

Anbby_ROG
Customer Service Agent

I’m sorry to hear about your experience.

Due to the need for your personal information, I have sent you a message. Please check your inbox ✉. Thank you!

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂