08-30-2023 06:18 PM
I keep all the drivers and bios updated on my Rog Ally, however, the SD card reader suddenly can't read any SD card.
I checked all my cards with another computer, and it all works fine.
What should I do about it?
Does anyone experience similar issues?
09-14-2023 07:45 AM
Please private message me your RMA number and serial number. Thanks.
That would be a serious problem and we will get to the bottom of it.
09-15-2023 07:32 AM
I also am a victim of my Samsung PRO Plus 256GB card fried. Grrrr! I don't suppose ASUS in intending on replacing the victims SD cards any time soon, if ever. My advice DO NOT use Ally with a SD card. You run the risk, as with so many others, having Ally fry your SD card.
09-28-2023 05:17 AM
I finally got it resolved. I am living overseas now, so ASUS was able to contact my regional office and the local office contacted me and sent a pick-up to pick up my Rog Ally, after about 7 days or so, they replaced the motherboard and sent the device back to me.
It works now, but I really hope it will stay working until I sell this device after 2, or 3 years.
My device is only one and a half months old, so they replaced the motherboard.
I will give ASUS the credit for that, but it wasn't easy to process through all these. 😂