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Rog Ally X Controls Reset to default

sammamsohail
Level 7

Hi

I have been facing this issue of controls resetting to default periodically. When I hold the trigger or joysticks on the ally they reset to their default position after 4-5 seconds usually. For instance if a keep holding the joystick to right the controls will show that joystick is in center even thought I am holding it to the right (same with the triggers).

i have tried everything from updating to reinstalling armory crate se but nothing works.

its been a while now since i have been facing this issue any help will be highly appreciated.

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @sammamsohail ,

Please tried removing ASUS System Control Interface v3, uninstalling Armoury Crate SE using the uninstall tool, and then reinstalling ASUS System Control Interface v3 version V3.1.37 and Armoury Crate SE . After that, recalibrate the triggers and joysticks to see if there is any improvement?

If the issue still persists, we recommend sending your ROG Ally to a local service center for further hardware diagnostics to identify the problem. Thank you.