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ROG Ally Screen Scratch

MastahKillah82
Level 8

I recently picked up the ROG Ally from Best Buy yesterday.  Today I brought it to work and opened it on my lunch break in my office.  When I took off the top cover of the box I noticed a lot of dust and small particles on and inside of the plastic wrap that protects the ROG Ally.  After blowing off the dust, I removed the wrap and noticed more dust and a small scratch on the screen.  After booting it up, you can clearly see the scratch.  Has anyone had any issues with something like this with their ROG Ally???  I am going to return to Best Buy later today.  Hopefully they do not give me a hard time when trying to replace it. 

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1 REPLY 1

MastahKillah82
Level 8

I was able to return the Ally to BestBuy yesterday and apparently are sending a new one to the store in a week.  I will report back in a week to discuss the 2nd unit I receive.  Hopefully no one else got a dusty / scratched screen on launch.  Very unacceptable, I never once had an issue like this with electronics on launch day.