06-11-2020 03:49 PM - last edited on 03-05-2024 02:08 AM by ROGBot
01-31-2021 02:02 AM
08-28-2021 09:32 AM
08-29-2021 12:00 AM
gbabecki wrote:
I recently purchased and brought up a new ROG Strix X570-E motherboard. After initial Windows installation I proceeded with board-specific drivers. Everything looked ok until I checked the Device Manager which indicated an error on Other Unknown Device. Here are the basic details reported in the Device Manager entry.
Device Manager:
The drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find a driver for this device, click Update Driver.
Property Details:
Device Instance Path: SWD\DRIVERENUM\{1B98EF90-CA0E-11E7-8F1A-0800200C9A66}#AVOLUTESS3VAD&6&25AD6B79&2
Hardware Ids: ROOT\AVoluteSS3Vad
Parent: HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_104387C5&REV_1001\5&590aa42&0&0001
I believe the sequence of events were such that this error occurred after the Realtek driver install. It took me a bit to think to look at the Hardware Ids to confirm the "unknown" device was related to the Realtek driver package, and specifically the AVolute piece. Looking back at the driver install files I see AVolute elements but don't know exactly what made it in during the install. Today, while waiting for my forum registration to settle out, I got a Windows Update notice that an A-Volute update was pending. After researching the connection to the Realtek package I proceeded with the update. To my dismay this did not fix the Device Manager perceived error. Everything appears to function, including what I've tested so far about the audio subsystem.
I would appreciate any thoughts regarding if I'm on the right track, have the correct missing pieces, and how to resolve this error. I suppose I could let this dangling error persist, but I've had some weird things happen with Windows Update with similar seemingly benign errors. I would like to resolve this before going any further with my updates and software installs.
Thanks in advance for any ideas.
03-14-2023 11:57 PM
08-29-2021 12:02 AM
gbabecki wrote:
I recently purchased and brought up a new ROG Strix X570-E motherboard. After initial Windows installation I proceeded with board-specific drivers. Everything looked ok until I checked the Device Manager which indicated an error on Other Unknown Device. Here are the basic details reported in the Device Manager entry.
Device Manager:
The drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find a driver for this device, click Update Driver.
Property Details:
Device Instance Path: SWD\DRIVERENUM\{1B98EF90-CA0E-11E7-8F1A-0800200C9A66}#AVOLUTESS3VAD&6&25AD6B79&2
Hardware Ids: ROOT\AVoluteSS3Vad
Parent: HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_104387C5&REV_1001\5&590aa42&0&0001
I believe the sequence of events were such that this error occurred after the Realtek driver install. It took me a bit to think to look at the Hardware Ids to confirm the "unknown" device was related to the Realtek driver package, and specifically the AVolute piece. Looking back at the driver install files I see AVolute elements but don't know exactly what made it in during the install. Today, while waiting for my forum registration to settle out, I got a Windows Update notice that an A-Volute update was pending. After researching the connection to the Realtek package I proceeded with the update. To my dismay this did not fix the Device Manager perceived error. Everything appears to function, including what I've tested so far about the audio subsystem.
I would appreciate any thoughts regarding if I'm on the right track, have the correct missing pieces, and how to resolve this error. I suppose I could let this dangling error persist, but I've had some weird things happen with Windows Update with similar seemingly benign errors. I would like to resolve this before going any further with my updates and software installs.
Thanks in advance for any ideas.
08-29-2021 12:06 PM
MoKiChU wrote:
Hi,
You have an ASUS ROG SS3|DTS Sound Unbound motherboard, so :
You need Realtek Audio Drivers (UAD - ASUS ROG SS3-DTS MB) from the first post of this thread : [DRIVERS] Realtek Audio (MB | Intel 2xx/3xx/4xx/5xx & AMD 3xx/4xx/5xx).
Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.
09-02-2021 11:57 AM