Unknown device ?

[tistou77]

Hello

I don't know if it's related to the new R6EE bios 2001 (haven't looked for a while) but I have an unknown device in the device manager now (same settings in the bios)

ROOT\VID\0000

Does this mean anything to anyone ?

PS: I'll try installing the old bios to see if I have the same

[restsugavan]

Would you please sharing picture of your device manager ? Look like ROOT/VID/0000 The device is sending an incorrect ID over the bus and as a result the driver is not installed. 

[tistou77]

Sure

[restsugavan]

@tistou77  I'm not sure you've enable TPM 2.0 device on BIOS yet ? Setting it on PTT AWARE ?

[tistou77]

Yes TPM disabled in the bios since day 1
I will look at the PTT and install the old bios, I will see if it comes from the bios or Windows

Thanks

[Cherry_PL_]

Everything is ok on my side after updating to 2001, but if You try to search it in your web browser, You can find, that People head similar problems. I would try to remove it in registry editor, then restart and see what happens.

[tistou77]

Yeah, that's what I'll do (backing up the registry key just in case)

[tistou77 · Accepted solution]

By removing the device and rebooting, it's fine (it didn't reappear)

[Cherry_PL_]

Nice! 😃 👌