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R6E + 9980XE code 00

ayman_abm
Level 7
Dears,

I have R6E since October 2018 and never unboxed it or used it, I bought it and waited for the i9 9th Gen CPUz. Several Days ago I bought the 9980XE from Amazon, Installed it, and got CPU Code:00, so I thought its a BIOS issue, Since I have the board long Time ago and never used it before.

what Steps I did:

  • Downloaded The BIOS from ASUS website 1704 and renamed the file to R6E.CAP
  • Installed That BIOS using Flash Back


These Steps didn't help and still getting CODE 00. I found also in ASUS Site that BIOS 1603 Supports 9980XE, so I found that BIOS Online, and Flashed it to the 2nd BIOS, also didn't HELP.

I went to a computer shop where I bought This Board, and we used an OLD CPU Gen (7900x) and the board Booted Success, we Flashed again Both BIOSs using Flash Back from BIOS Settings (F2) and tried the 9980XE but same error code 00 appears.

We changed the VGA Card twice and also PSU , that didn't help.

Last thing we did, we tried this CPU on other Boards (Strix-E and Tuff) and these boards also couldn't start with this CPU.

Note: In My R6E pressing the Switch BIOS button on MB do nothing, I only could Switch between BIOSs using BIOS Settings Screen (F2), why this button not working ?

Is This Board Supporting This CPU 9980XE ? what shall I do Next ? BTW the CPU was Sealed in BOX and Brand NEW, can it be defected from Manufacturer and Sealed in BOX?

Please Help!!!!!
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30 REPLIES 30

LiveOrDie
Level 11
There is no issue with CPU compatibility here he can rule that out, its his CPU which is the issue.

ayman_abm
Level 7
https://www.ebay.com/itm/173863059868
https://www.ebay.com/itm/253546488834

Seems Chinese bought this Blank Processor and had Original Intel Boxes, and they Print the Serial and CPU info on this 2$ Blank CPU, then Pack it and send to AMAZON to resale it for us. god damn it

I'd try contacting both Intel and Amazon. My 9980 xe looked something like this. 80092

Super Gnome wrote:
I'd try contacting both Intel and Amazon. My 9980 xe looked something like this. 80092


Yours there is a ES sample so it could be a 9980XE but its a test sample that Intel sends out before the CPU is released these are not meant to be sold.

LiveOrDie wrote:
Yours there is a ES sample so it could be a 9980XE but its a test sample that Intel sends out before the CPU is released these are not meant to be sold.


I got the photo from Google Images, to be exact. But there were no Chinese characters on my 990 XE. It looked "something" like that. There wasnt any plastic coating on it either.

Super Gnome wrote:
I got the photo from Google Images, to be exact. But there were no Chinese characters on my 990 XE. It looked "something" like that. There wasnt any plastic coating on it either.


If it has that printed on it they store that sold it to you can get in the ****.

GnarlyCharlie
Level 7
Here's another from Amazon:

https://www.overclock.net/forum/5-intel-cpus/1721758-new-9980xe-00-error-code-turns-out-fake-cpu.htm...

His had a thin transparent sticker on the CPU with the info printed on it.

GnarlyCharlie wrote:
Here's another from Amazon:

https://www.overclock.net/forum/5-intel-cpus/1721758-new-9980xe-00-error-code-turns-out-fake-cpu.htm...

His had a thin transparent sticker on the CPU with the info printed on it.


Damn, that's brutal. I guess you can't take a box sealed with an Intel sticker for granted anymore. Sneaky *******s.

ayman_abm
Level 7
Amazon Refunded me the price of the CPU and bought another one from a good seller in ebay.. everything now is OK, except I cant Configure RAID for m.2 devices I have
4x SAMSUNG 970 evo PLus
2x SAMSUNG 950 PRO

any idea ?

You need to flash a modded BIOS so you can enable VROC so you can use your 4 SSD'S in raid

https://rog.asus.com/forum/showthread.php?108495-Modded-bios-Rampage-VI

Let me know once you install this BIOS which has the most up to date firmware for your mobo.