11-20-2020 05:52 AM - last edited on 03-05-2024 07:30 PM by ROGBot
11-20-2020 09:47 AM
CAPRICORNX10X wrote:
Hello everyone.
I need your help please.
I have the motherboard as it appears on the subject. And I have corsair ddr 3600mhz memories. Specific model (CMT16GX4M2C3600C18)
And something very strange is happening:
1. The memories are fully identified in slots b1 and b2.
2. In all the other slots something strange happens there is a recognition of the memories and the BIOS and the computer goes up as usual. But the size of the ram shows nothing. I mean instead of 64 RAM I only get 16 RAM.
In the BIOS itself when I get to the column of memories only b1 and b2 show me the speed - timings and model of the memories. The rest of the slots in this column show only the model of the memories without the rest of the info.
What is more interesting is that in the icue software all the memories are recognized and controllable (rgb lighting and degree recognition, etc.)
The most important thing is that I have tried all the memories in all the slots and all of them without exception only work fully in slots b1 and b2 as I mentioned.
11-20-2020 11:56 AM
Desertum_0 wrote:
Have you updated your biis?
Have you check your RAM against Asus QVL?
Let us know.
11-21-2020 11:39 AM
CAPRICORNX10X wrote:
hello
yes the bios is update to 7020
and for asus qvl :
i see that my ram is support only to 2 dimm (dual cahanal) - CMT16GX4M2C3600C18
But it's still weird. Because everything worked properly! All the memories were completely identified and worked superbly.
But a few days ago I assembled all the hardware in a new case. And began the problems in identifying all the memories.
11-21-2020 01:13 PM
Desertum_0 wrote:
I reckon it could be 2 things.
One of your ram sticks is DOA or the board.
Can you please try using another ram in the same not working slot?
X299 afaik does not use dual channel but quad channel.Â*
11-20-2020 03:56 PM
11-21-2020 06:17 AM
Hopper64 wrote:
So you’re using 4 kits of 16G each? You said 64G, but you shouldn’t mix memory kits.*
*https://rog.asus.com/forum/showthread.php?57038-Don%E2%80%99t-combine-memory-kits!-The-meat-and-pota...
11-21-2020 03:02 PM
G75rog wrote:
Since your problems started with the new case then remove the motheboard from the case and test again.
11-21-2020 09:40 PM