04-25-2018 01:39 PM - last edited 3 weeks ago by ROGBot
04-26-2018 09:57 AM
davemon50 wrote:
You should contact your 3rd party retailer.
04-26-2018 04:59 PM
04-27-2018 10:57 AM
davemon50 wrote:
In my experience Amazon has been pretty good at these things, even after longer than 30 days. If you explain the situation to them, I think you may get surprised by their attention to assist. For my current desktop I ordered the wrong TWO video cards from them at a high dollar price, prior to setting up my system, so the cards sat for a while. When I went to put the system together I realized my mistake, and I had already opened the boxes. I called them and explained, and they gave me full credit for them and allowed me to put the credit towards the ones I actually wanted. I was shocked that they took them back. Great customer service. Your situation is low dollar, so I would guess if they can find the same product in their inventory they might send it to you without further questions. Worth a phone call or chat session IMO.
Or maybe a trip to Best Buy, they probably have such parts in their repair inventory.