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Asus Rampage VI Extreme random freezes

NoBlackThunder
Level 7
Ok so i have an issue ... and no idea what i should do anymore ... So i have an ASUS rampage Extreme VI with a core i9 10920x

Nothing is overclocked and 99.9% of the time the system is stabel .. but i get those random freezes .. sometimes right after boot 20 seconds after windows has loaded .. other times far into a gaming session.

its that kind of system hang where numlock does not react etc ... At first it thought it was my ram so i exchanged all of my 64 gb ram and ran several Memory test .. sometimes when i used windows Memory test it would freeze there too .. other times .. it would not freeze and just work fine ..

But the main issue with these feezes is .. sometimes it happens 5-6 times a day .. but often it takes weeks to month before the hang happens ...

I have no spare parts to test anthing else and i have no way of reliably causing the freezes ... so waiting a month for a freeze to happen is kinda crazy.


Bios and drivers are all up to date and freezes dont seem to care if the systems runs at 100 % load for hours ... because its as much likely to happen with no load at all ....


So while i also broke my foot .. i cant send the parts back to the seller that might test the parts ( and i doubt they find something because they are not spending several month to troubleshoot this ..and if they cant find anything they just going to send the parts back to me anyways ....


So any ideas are really something i would like to hear ..

BTW full reformat of the systems right now is out of the question .. that is actually already planned once win 11 hits actually .. and not going to format multible times 😛 takes far to long to set up everything
7,877 Views
31 REPLIES 31

Cherry_PL_
Level 11
This is dual channel kit and it's not even classified to use on x299 motherboards referring to G.Skill QVL.

90113

And here is the correct one - https://www.gskill.com/product/165/166/1536566066/F4-3200C16Q2-64GTZR-Overview

'Cherry[PL wrote:
;844178']This is dual channel kit and it's not even classified to use on x299 motherboards referring to G.Skill QVL.

90113

And here is the correct one - https://www.gskill.com/product/165/166/1536566066/F4-3200C16Q2-64GTZR-Overview


In my 20 years building my own pc's .. i never ever had issues with this ... the ram you linked is basically the same that i have just sold in a 8 pack instead of a 2 pack .

this should not make any difference at all . also this ram tested 100% fine in my and other peoples system mix matching .. as i said ram is already ruled out.

And yes that ram worked fine in another trippe channnel setup mix and matching

'Cherry[PL wrote:
;844178']This is dual channel kit and it's not even classified to use on x299 motherboards referring to G.Skill QVL.

90113

And here is the correct one - https://www.gskill.com/product/165/166/1536566066/F4-3200C16Q2-64GTZR-Overview


Also ! i checked supported memory .. and the exact same sticks are on the supported list ( d not q) 100% same product number ...

So claiming the ram is the wrong one is not true ... Please dont make claims thate are expensive and missleading . Because it sounded very like you where 100% sure that was the cause. Thanks ! 😃


ref: https://dlcdnets.asus.com/pub/ASUS/mb/LGA2066/ASUS_PRIME_TUF_and_STRIX_X299_DRAM_QVL_update_20200430...

NoBlackThunder wrote:
Also ! i checked supported memory .. and the exact same sticks are on the supported list ( d not q) 100% same product number ...

So claiming the ram is the wrong one is not true ... Please dont make claims thate are expensive and missleading . Because it sounded very like you where 100% sure that was the cause. Thanks ! 😃


ref: https://dlcdnets.asus.com/pub/ASUS/mb/LGA2066/ASUS_PRIME_TUF_and_STRIX_X299_DRAM_QVL_update_20200430...


Are you combining multiple memory kits? If so, what the the other replies in the thread are telling you is correct.
13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Silent Scone@ROG wrote:
Are you combining multiple memory kits? If so, what the the other replies in the thread are telling you is correct.


I have 4x2 8gb Kits of the same manufacturing date time and sequential increasing Serial number. Also on Rampage side with updated memory support that i linked to it clearly states that my ram is supported.

There should be 0 issues . I 100% agree taht if i woul have mixed difference kits with different manufacturing dates that there is a high chance it might create issues. Though in my case its the 100% the same ram just sold in 2 packs instead of 8 packs .. because no one in my country even sells 8 or 4 packs. Also i have been running fine for over 3 years with this setup just fine and the memory where i had several 2 stick kits.

As long as the sticks are 100% the same there should be 0 issues.

Also normally if the memory is not compatible you cant ether start the system or memory test might fail. There is no indication of that.

And again ... i found updated memory stick support that i linked to for the latest bios that 100% clearly states that my dual kit is 100% supported. The other guy finding a list from 2017 for outdated bios is totaly unrelevant.

NoBlackThunder wrote:
...And again ... i found updated memory stick support that i linked to for the latest bios that 100% clearly states that my dual kit is 100% supported. The other guy finding a list from 2017 for outdated bios is totaly unrelevant.


90143

So do You see anything about RAMPAGE VI EXTREME here? Because i don't.

'Cherry[PL wrote:
;844359']90143

So do You see anything about RAMPAGE VI EXTREME here? Because i don't.




So you tell me that i cant mix the same type of ram with the same chips in it ? But linus can mix different ram types and speed without issues ? https://www.youtube.com/watch?v=bTS0ybQ3lCI

this is a right out nonsense claim .. also it mentions x299 platform in general and others types ... its the same platform and they are compadible ... as i said i run the exact same sticks for 3 years without issues ... That you cant mix same type and make is right out nonsense.


And my parts are 100% matching .. yea ... just because i bought a double pack instead of 8 pack does not mean it should not work .. that is the biggest nonsense i have ever heard .. Chips on them are the same .. so claiming they are the poblem is just made up ... especially since you cant even buy any 8 packs here

also . to answer the question where i found the list of supportet ram .. its the dam first link of the rampage VI extreme under memory support .. so ram is supported .. so please stop comming with made up nonsense

90152

My memory is on the support list ... if you going to claim more nonsense please do it somewhere else

And just to make sure you dont come with " BUT " ...

you might not know this ... but in intel ... the memory controller is on the CPU .. That means the CPU is the factor that mostly decides what works in most cases. And that memory works for any other x299 platform as i linked ... because its just a dual kit instead of a quat kit...

and you have to still buy 2 quat kits to populate all 8 dims slots .. that means claiming you have to buy a single kit is nonsense in anyway that most professionals can tell you .. because using multiole kits of same model and same manufacturing date is more the common .. its the standard in the world actually

And the thread can be closed .. just got a call from my test senter / retailer that confirmed that the motherboard is defekt and no ram works in all 8 slots ... CPU testet fine .. i am getting a new motherboard in 2 weeks

NoBlackThunder wrote:
Also ! i checked supported memory .. and the exact same sticks are on the supported list ( d not q) 100% same product number ...

So claiming the ram is the wrong one is not true ... Please dont make claims thate are expensive and missleading . Because it sounded very like you where 100% sure that was the cause. Thanks ! 😃


ref: https://dlcdnets.asus.com/pub/ASUS/mb/LGA2066/ASUS_PRIME_TUF_and_STRIX_X299_DRAM_QVL_update_20200430...


I'm not 100% sure. I suggest you what could possibly causing the problem.

And by the way, Here is RAMPAGE VI EXTREME QVL

90119