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ASUS AI Suite 3 would not start. Won't reinstall.

ExcessiveGBH
Level 9
Booted computer today and had this window popup DipAwayMode.exe not found.
ASUS AI Suite 3 would not start.
So uninstalled ASUS AI Suite 3.
Downloaded ASUS AI Suite 3 V3.01.10 .
But clicking on AsusSetup.exe or Setup.exe, won't start the install.
System specs
Win 11 Pro 21H2
Rampage VI Extreme
BIOS 3801
I9 10920 @5.0GHz all cores
EK-KIT G360 (CPU only)
Samsung 960 PRO M.2 NVMe 1TB
Samsung 970 EVO M.2 PLUS NVMe 2TB
Kingston Fury Renegade 4TB PCIe 4.0 NVMe M.2 SSD with Heatsink
1 Samsung SSD 4TB EVO
1 X Samsung SSD 860 EVO 4TB
2 x 10TB drives
1 x 2TB drive
ASUS ROG Strix GeForce RTX 4090 OC 24GB @3015 MHz
32GB G Skill Trident Z 3466MHz 15-17-17-37
Corsair AX1200W PSU
Sound Denon AVC-A1
LGC1 77
12,210 Views
11 REPLIES 11

rayyyy
Level 7
Hey !

Some people, including I, have this issue, and happened after the install of 14h june update KB5014699

It is most probably due to .NET framework, has it was mentioned here:
https://rog.asus.com/forum/showthread.php?129389-Latest-windows-10-update-cause-Ai-suite-3-error&hig...

rayyyy wrote:
Hey !

Some people, including I, have this issue, and happened after the install of 14h june update KB5014699

It is most probably due to .NET framework, has it was mentioned here:
https://rog.asus.com/forum/showthread.php?129389-Latest-windows-10-update-cause-Ai-suite-3-error&hig...


Thanks, at least it's just not me...have sent a ticket to Asus support.
System specs
Win 11 Pro 21H2
Rampage VI Extreme
BIOS 3801
I9 10920 @5.0GHz all cores
EK-KIT G360 (CPU only)
Samsung 960 PRO M.2 NVMe 1TB
Samsung 970 EVO M.2 PLUS NVMe 2TB
Kingston Fury Renegade 4TB PCIe 4.0 NVMe M.2 SSD with Heatsink
1 Samsung SSD 4TB EVO
1 X Samsung SSD 860 EVO 4TB
2 x 10TB drives
1 x 2TB drive
ASUS ROG Strix GeForce RTX 4090 OC 24GB @3015 MHz
32GB G Skill Trident Z 3466MHz 15-17-17-37
Corsair AX1200W PSU
Sound Denon AVC-A1
LGC1 77

ExcessiveGBH wrote:
Thanks, at least it's just not me...have sent a ticket to Asus support.


No bro, you're not alone, we are all in the same boat 😉
Maybe I should do so, hoping support will be aware of this problem through the forum

Same here, glad this was reported!

KaB_1 wrote:
Same here, glad this was reported!


Yeah, an update is coming soon, as reported by ExcessiveGBH in this thread:
https://rog.asus.com/forum/showthread.php?129389-Latest-windows-10-update-cause-Ai-suite-3-error/pag...

rayyyy wrote:
Yeah, an update is coming soon, as reported by ExcessiveGBH in this thread:
https://rog.asus.com/forum/showthread.php?129389-Latest-windows-10-update-cause-Ai-suite-3-error/pag...


Sweet!

hello
me too I am facing the same problem AI iii stopped working, I tried everything: even I removed the armory crate and reinstall, I removed the VGA driver and reinstalled it downgraded it and it didn't work, i checked for system error from bios, i updated windows, i even installed tune-up utilities to fix the broken registry .

Asus please we need a solution ......it is not acceptable that this problem continue


my system is the following:
CPU AMD ryzen 9 3950 x
VGA Radeon pro w5700
96 GB ram
windows 11 pro
motherboard x570 E

hntech wrote:
hello
me too I am facing the same problem AI iii stopped working, I tried everything: even I removed the armory crate and reinstall, I removed the VGA driver and reinstalled it downgraded it and it didn't work, i checked for system error from bios, i updated windows, i even installed tune-up utilities to fix the broken registry .

Asus please we need a solution ......it is not acceptable that this problem continue


my system is the following:
CPU AMD ryzen 9 3950 x
VGA Radeon pro w5700
96 GB ram
windows 11 pro
motherboard x570 E


A fix will arrive soon, assuming you have also Kaspersky, that is the main cause of the problem
https://forum.kaspersky.com/topic/asuss-program-cannot-load-when-kis-latest-database-update-25017/?p...