Word can’t open*DocumentName.docx

[gaines047]

Hi all,

I have Office 2013 on Windows 8.1. MS Word has worked fine for me until today. When i try to open Word document i am getting this error, "Word can’t open DocumentName.docxbecause we found a problem with its contents"
I have followed the microsoft support site's suggestions for this error up until the point of reinstalling Word. Is there something I can do myself to fix Word document?

[gaines047]

any help please?

[haihane]

If you've done reinstalling but the problem persisted,... well maybe try opening it sith OpenOffice (free) to try to at least see if the file is open-able.

Sorry if the help is lacking here. The nature of your question in a ROG forum is peculiar enough. And I don't think anybody is willing to download a copy of your .docx document out of security concern.

[Julskey]

Have you tried opening the file in another pc? If reslult is the same, probably a corrupted file. Try renaming file extension to .doc and open it again.*

[kkn]

try open office, its free, unless you want to uninstal and do fresh instal of current win office.

[PetDD86]

Your file is probably damaged. In this case i recommend you to download a special application.
Here the link: https://www.fixtoolbox.com/wordfix.html
You may export repaired contents to Microsoft Word or save as a text file.

[PetDD86]

or try to upload your document here https://onlinefile.repair/en/word.html

[gaines047]

Thanks for help friends!