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Video_tdr_failure

armymanryno
Level 7
Hello All,

I recently at random would get BSOD VIDEO_TDR_FAILURE error - atikmpag.sys.. Can someone tell me what this means and how I can resolve this issue?

Nothing new has changed with my rig that I can think of except installing a vertical mount for my GPU. New software recently installed is Citrix Workspace, for work - which installs citrix indirect display adapter.

I have attempted to downgrade/upgrade/reinstall all my GPU drivers - AMD Radeon RX 5700 XT.


ANY reply would be much appreciated! Please help!
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1 REPLY 1

RedSector73
Level 12
Get DDU https://www.wagnardsoft.com/ with it you need to, in SAFEMODE uninstall your graphics drivers and then reinstall the latest.

Next,

go back to https://www.amd.com/en/support and download the latest chipset drivers for your motherboard.

While I see you have reinstalled before, cleaning out the old drivers / registry entries can help and DDU does this.