08-10-2024 02:08 AM
Hi, everyone. droped on keyboard water, turned everything off get out all water, but now i got problem with LED.COM on my TUF “fx506he-hn012w”. When i connect LED.COM notebook is not turning on, even charging, but when i disconnect it, everything is working. Maybe some one knows how to fix it?
09-05-2024 07:22 AM
It sounds like you might have shorted out the LED.COM port or there's some residual water causing issues. Try leaving it to dry completely for a day or two, and make sure the connections are clean and dry before reconnecting. Also, check the port for any visible damage or debris. If it’s still not working, you might need to get it checked by a professional.
09-10-2024 03:22 AM
It sounds like your TUF “fx506he-hn012w” notebook may have experienced some internal damage due to the water spill, particularly in relation to the LED.COM component. Since the notebook works fine when the LED.COM is disconnected but doesn't power on or charge when it's connected, it could indicate a short circuit or damage in the LED module or the motherboard connection to the LED.
Here are a few steps you can try to troubleshoot and potentially fix the issue:
1. Turn Off and Disconnect: If you haven’t done this already, turn off the laptop completely, unplug it, and remove the battery if possible. Disconnect any external devices like LED.COM and wait for about 15-30 minutes to ensure everything is completely dried.
2. Drying and Cleaning: Even though you removed the water, there might still be moisture inside. You can try placing the laptop in a dry, well-ventilated area or use silica gel packs to absorb any remaining moisture. Ensure the keyboard and internal components are fully dry before reconnecting anything.
3. Check LED.COM Cable and Port: Inspect the cable and the port where LED.COM connects for any signs of corrosion, debris, or water damage. Sometimes even a small residue can cause connectivity issues. Clean the port gently using a dry, soft brush or a can of compressed air.
4. Test with a Different LED Module: If possible, try connecting a different LED.COM component (borrow one if you can or purchase a replacement) to determine if the problem lies with the LED module itself or the laptop’s internals.
5. BIOS Reset: Sometimes, hardware issues after a spill can be resolved by resetting the BIOS. You can do this by turning off the laptop, holding down the power button for 20-30 seconds, and then powering it back on. You may need to access the BIOS and restore default settings as well.
6. Service Center or Technician: If none of the above steps work, it’s likely that the LED.COM connection or even parts of the motherboard are damaged. In this case, taking the laptop to an authorized ASUS service center or a professional technician would be your best option. They can diagnose if any internal components need repair or replacement.