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RMA Guide ???

chrsplmr
Level 18
Is this RMA Guide (Linked Below) still current policy ??
ASUS US & Canada RMA Guide

Each Regional Area/Country has it's own guidelines and rules.
Is it always best to start these inquires at
http://vip.asus.com
once registed there ?

Most issues are resolved here on the forum long before RMA ever becomes neccessary.

Then if ALL else fails, 'we' usually say, PM (Private Messege)
Mason@Asus and
Now
cl-Scott to see if 'they' can help or forward.

*** RMA is Always the Last Resort. just curious if there is a policy.c.
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3 REPLIES 3

Raja
Level 13
That's the current policy for USA and Canada. That info is provided if someone needs and RMA in these regions - if the forum sorts their issue there's no need for them to RMA, I'd think that is pretty much common sense.

chrsplmr
Level 18
Very good Sir, Thank You. (You would think .. hehe).c.

chrsplmr
Level 18
Very good Sir, Thank You. (You would think .. hehe).c.