I've just tried to register my recent purchase - entering the serial number onto https://account.asus.com/registerform.aspx, the page correctly detects the motherboard model, however when I submit the form it says "serial number incorrect!".
using the other registration form at https://www.asus.com/support/Product/APRP/?lang=1033 , when I submit the form it just shows "*register return null" in red under the sign-in form.
I've tried a few times, triple-checked the serial as printed on the box sticker and retyped to avoid any human error. What's up? Is this a known fault with the site?
The ROG Elite registration form also seems broken (I had chosen the PDF of my invoice before submitting):
And incidentally, forum-based image upload also seems broken. It can't retrieve an image and auto-reference locally, nor can I upload a PNG direct using the upload form.
using the other registration form at https://www.asus.com/support/Product/APRP/?lang=1033 , when I submit the form it just shows "*register return null" in red under the sign-in form.
I've tried a few times, triple-checked the serial as printed on the box sticker and retyped to avoid any human error. What's up? Is this a known fault with the site?
The ROG Elite registration form also seems broken (I had chosen the PDF of my invoice before submitting):
And incidentally, forum-based image upload also seems broken. It can't retrieve an image and auto-reference locally, nor can I upload a PNG direct using the upload form.
I tried to register my new monitor because I need support for it and I cannot even submit the Serial No. No errors, just cannot register the product.
