I feel for him. if I was a boss at Asus id be very careful about upsetting the tech crowd. pc users can be pretty picky and it doesn't take much to black list a company. I remember being one of the people singing asus praises years ago. and if it hadn't been for the community they wouldn't even build enthusiast boards. back in the day they would try to connect and engage with any direction the enthusiast crowd pushed towards.
asus should send the OP an apology. a few more stories like his and it will be goodbye asus. the employee should be sacked imo... I wouldn't think twice if I cought any of my employees talking to paying customers like dirt. Decoman come back and let us know exactly who you spoke too. I don't want to pay that persons wages with my product purchases.
AsusCrosshairHeroVIII - 5950X
32Gb G.Skill RGB Trident 16gb3466Mhz B-Die + 16gb4266Mhz B-Die
Asus Tuf RTX3090
1TbSamsung960EVO M.2 1TbSamsung850EVO SSD Seagate2TB/3Tb CorsairForceGt 64gb
Seasonic Focus1000w 80+ Gold
Thermaltake Core X71 Tempered glass side panal