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Mafia 3 promotion key

JeckNoise
Level 7
Hi,
i bought a motherboard ROG MAXIMUS FORMULA VIII and registered to my account.
How can i redeem my Mafia III key from this event: http://www.asus.com/event/2016/rog/mafia3/ ?
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105 REPLIES 105

I registered my Maximum VIII motherboard but didn't get the Mafia 3 game code also. Something isn't working in the process. Hope they will fix this problem and people who bought products will get the game key.


27 November 2016

I have received the game key for Mafia 3, hope everyone else did receive the key also!

Thank you Bahz for taking action, we really appreciate that. It's not that I am superstitious or anything but this post number of yours is a bad sign 😞



PS

I had to comment that 🙂

hi admin bahz. i have also sent you a PM. actually 2 private messages. the 2nd PM containing the link to the receipt of the purchase of my ASUS GTX Strix 1080 🙂 i hope my case also gets sorted soon so i can already play Mafia 🙂 Thank you very much

Hi Bahz and everyone else.
I can't get through 2nd page, because validation says that my serial number is incorrect.
I have been fighting this problem for last 2 weeks. Contacted Promo_PL@asus.com, contacted facebook fanpage, tech support etc.
Promo_PL has actually replied that they fixed the problem... but apparently they didn't since message still says that my serial code is incorrect.

And here I am, I really hope that Bahz can help me out. I've sent you all information you requested via PM.

Edit:
Quick update about my situation.

Serial code finally worked (i hope).
Now i get message that my ASUS code is invalid...

So I'll have to call my retailer and hope that he'll send me good one...

I really need to say, that after 2 weeks, getting even more problems with this promotion is devastating and will leave more bad memories than good ones 😞

still no reply from rog_forum@asus.com about this mafia 3 code redemption proble 😞 really saddening to know ROG/ASUS is letting this thing happen unattended. im really disappointed as a ROG consumer.

Same problem here, no mail yet from asus for the code 😞
How long does it take for them to reply on the mail ?

Bahz
Level 13
So there are some people who purchased older stock where the serial number isn't in the database (the obvious reason is to prevent people who purchased the products previously who would be able to exploit and get free game codes).

Please PM me with the following and most importantly I need a link to a picture of your purchase invoice:

Country:
Product S/N:
PPID:
Link to picture of purchase invoice:
Copy and paste the error message or include screenshot of the error message

I apologize for the inconvenience but unfortunately there's nothing we can do if the retailer didn't do proper stock rotation and were holding onto older stock that isn't in the promotion database.

The problem is that i did not get a asus code.
so i can't fill step 2 what to do now ?

Rebelish wrote:
The problem is that i did not get a asus code.
so i can't fill step 2 what to do now ?


You need to get the ASUS code from retailer if you didn't get one with the product. Only the following two situations are usually the case:

1) You purchased old stock where the SN isn't in this promotion database
2) Your retailer is not a participating retailer in this promotion

You need to contact your retailer for the promotion code or ask them if they're a participating retailer in this promotion. If they aren't then unfortunately you won't be qualified for this game promotion.

Well i got my key now from asus benelux self. now it says Serial number incorrect.
I type the right serial so ... i got a old stock one i guess ???

I bought the card from alternate who is a participating retailer.