Sorry for the all caps in the subject header but I really need help with this issue. I'm going to keep posting about this until I receive a response from tech support. I had to create a new user account (jackroykirk) just so I could ask about this.
I cannot login to my original user account that has all of my registered products in it. When I try to login, I get a password error. I'm then sent to the 'Reset Password' page. I receive a response stating that an email has been sent. I check my email, and the Reset Password' email is in my email box. I follow the instructions and I use the link to reset my password. I am then taken to a new prompt. I click on 'Continue' and arrive back at the login prompt. I try to login and I receive a new 'Check your email' message for a second time. I check my email but there is nothing. The message never arrives.
I have used the same email address for all of my correspondence since I created my account years ago.I know my account still exists because I have messaged it. The account user name is Bad_Oscar. I sent a message from this account to my original account and received an alert. I'm reasonably sure that anyone here who wants to can search my user name (Bad_Oscar) and send me a message and I will receive an alert about it but I can't check my messages because obviously I can't access the account.
Why isn't there any technical support for an issue like this? All of the support links take me to hardware support. 70 people have read my previous message I posted here under this account, but no one has replied with a solution. Seriously, is there no one monitoring this forum for issues like this? Or, am I posting to the wrong discussion? Because there doesn't even seem to be any discussions even related to this issue. Is there a contact for this type of issue that I'm missing? Every contact link I try takes me to ASUS hardware support and there is not any forum support link I can find.
Any help would be greatly appreciated.
Images in the order I received them.
