I have tried to change my password using the mechanisms provided both on this forum in the respective area as well as on vip.asus.com, all to no avail. It requires me to enter my current password, which I have absolutely no idea what it is. I set my browser to remember it when I joined and haven't had to type it in since. All I get back from the backend is this:
Dear Valued Customer,
Welcome to ASUS Member Registration. In order to increase data integrity, we have used unrecoverable encryption system on ASUS Member Registration. In this case, your password is not known to us if you lost it, however, the system will automatically reply you with another unique set of numbers. You can then use that set of numbers to log onto ASUS Member System and change it to a new one based on your preference.
I cannot get any further as no subsequent e-mail ever arrives, either in my regular Inbox or in my Spam folder. Really at a loss here.
My urgency is that I am going to be migrating to a new / fresh install with Windows 8 and don't really want to create another account to facilitate this.
Can someone with admin at ASUS please help me out here? Thanks so much!
