The website was recently updated which I frequent regularly and much to my dismay, the release dates of drivers/tools are no longer included which makes makes no sense and frustrating to not see when it was released. I don't think we have our versions memorized! Anyone know why this was changed or if I'm completely missing something?
Here's a look at before the update back in November:
It appears as ASUS have completely removed the date marks of their support page uploads of BIOS/Driver/Utility. I personally find it exteremly hard to keep track of what is new and what is old, and they can't expect us to re-verify the version each item just to understand whether the upload is new or not (who will remember what he last checked?).
I have already mailed them about it, and they simply replied that this is how its going to be from now on. As far as i know, this is the first company that have dropped date marks off their support page uploads, and obviously it has a massive customer experience impact.
If you feel the same, please put some pressure from your end by mailing them about this item as well: firstname.lastname@example.org This mail is what I get when opening tickets though it might change based on region (perhaps it would be better to open a ticket).
Last time I checked for newer drivers was before the site went down for upgrades. Just tried checking to see what drivers are available and theres no dates on them. I'd normally check for updates first week of a month as I refuse to install ACrate to find out what drivers I have because it screws with my fan profiles. I uninstalled it because the 'Save' and 'Backup' function is useless if you change a single fan or do a fresh OS install as it doesn't work then. Been like that since Dec 2021 when I pointed that out. You know one of the common things suggested when troubleshooting hardware issues. Thus I found alternate software I can Manually back up.
Whats the best way to check to see if I need to update drivers without installing Acrate?