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Dark Hero IO shield LEDs will not turn on

Weaver2
Level 7
Hello, I believe the CROSSHAIR VIII DARK HERO is supposed to have LEDs on the IO shield. However, regardless of what I do to Aura Sync in Armoury Crate the IO shield lights do not turn on.

There is a secondary light on top of what I presume is the X570 heatsink near the bottom right of the board which does turn on. Perhaps I'm mistaken that the IO shield has a light at all.

Note this is a new build and a fresh install of Windows onto a newly formatted drive. There was no prior Aura software installed on this machine.

Photo of IO shield light


Photo of bottom light:


Things I've tried so far

  • Various aura settings in the bios
  • Uninstalling and reinstalling armoury crate
  • Updating the Dark Hero bios
  • Ensuring Armoury Crate has all devices updated


I have doubts the board itself is faulty - everything seems to be working perfectly fine and I'm achieving great overclocking performance. But I suppose anything is possible.

Any help that could be provided would be greatly appreciated. Additionally if there's any further information you think would help I'd be happy to oblige.

Thank you for your time, have a nice day 🙂
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Weaver2
Level 7
I had a thought - is the IO shroud removable? I see screws presumably holding it and / or the heatsink in. While I don't really want to disassemble this build at this point I would do so to see if it's simply a detached cable.