is the computer overclocked in any way?, in the past it has happened that users have had problems, and then later it turned out that the computer was in fact overclocked using the Asus performance enhancer option in bios or Ai suit (Asus auto overclocked)
important:
just because a bios release is new doesn't mean its the best version for your system!
use a bios version that work with your systems components, and its not needed to update bios anymore in the future!
never update bios if the system is already is performing good and without issues!
other trouble shooting:
1. load setup defaults in bios and reboot (if auto overclock has been used)
2. use cpu z memory tab and confirm that the memory is running in dual channel @2400mhz or with the kits rated timings and speed (if D.O.C.P was enabled in bios, example: 3200mhz 16.18.18)
3. always use one kit of dual channel memory, dont purchase the memory sticks separately
4. dont update bios if everything is working fine already, there are no real world benefits updating bios in this case
AMD platform bios updates can have extreme impact on memory compatibility form kit to kit
Good morning BTW