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Confused About Purchasing An Extended Warranty For U.S. Purchase?

Buckeye8084
Level 7
I went to the ASUS service site to seek information about purchasing an extended warranty for a laptop I want to purchase.
http://support.asus.com/premiumcare/Services.aspx?SLanguage=en&p=3&svc=1

When I click the buy now button it does not give an option for U.S. customers. I did an internet search and found an ASUS website regarding U.S. purchases.
http://www.service.asus.com/#!warranty-extension/c1fod

It appears U.S. customers have to go through a second or third party for an extended warranty.

I've never spent $2000 on a laptop before and so I'm nervous about the process of who to buy from?

If you have bought a U.S. ASUS product and extended warranty I would be grateful for your knowledge on who to purchase from.

Thanks
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2 REPLIES 2

Ipswicher
Level 7
Hi Buckeye8084

There is in consumer law something called "Statutory and Implied Warrantees". If you buy a refrigerator it should at least last you seven years. That is the implied reasoning.

For a $2,000 laptop it should last you at least 5 or 6 years, but the implied reasoning may mean a $500 laptop may last lot less.

In Australia, the "Statutory and Implied Warrantees" are similar to the USA. I personally would not bother to "buy" something that you get as a "given" under law.

Check with your Local, State or Federal fair trading laws and Government Departments that handle such consumer claims.

Just remember that laptops are portable, and that 60% of laptops never leave the house. Yes, they are small and convenient and take up less space, but for $2,000 you could buy TWO elegant desktop models that have larger screens, have better performance, and can be upgraded with more disc space, add ons, etc.

Just remember that in 6 years, parts and spares may no longer exist. In 6 years something much faster and cheaper will appear.

I hate to dig up such and old thread, but after doing a quick search on the forum, I didn't see anything about getting an extended warranty for USA customers. Does anybody have any input on this?

Can we get extended warranties from ASUS directly? If not, who would you recommend?

btw, on the MyASUS app that came with my Laptop (GL702VM) I see a link to buy an extended warranty, but its says "server not responding" when I click the link (maybe it's only for out of USA use).

Thanks.