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Call of Duty®: Modern Warfare code redemption issue

Hi !
I just bought my Strix RTX 2070 Super yesterday and today, I signed up for Call of Duty redemption code.
After completing the form and hit the submit, I got below message:

Redemption completed! If you haven’t redeemed games, click https://www.asus.com/events/info/activity_COD/ to go back to the homepage. Please contact us via email at rog_forum@asus.com if you have any questions — include the phrase “Game Bundle Redemption- Call of Duty®: Modern Warfare®” in the email subject line. (*Please provide a valid receipt with clear show of date of purchase and upload it to any cloud space, for example Dropbox, WeTransfer, ASUS Webstorage and provide a download URL.) .

However, nothing shows up in my email till now as well as I dont know where I can get the code.
The above link route me back to the registration page.
I submit this concern to https://rog.asus.com/forum/sendmessage.php but always got "invalid URL* once press send.
I tried to check with Geforce Experience but doesnt help.

Appreciate your advice.
Thank you very much !
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49 REPLIES 49

I have that same issue. Called them and they say that they can't help and I have to email ASUS, which I did and got no response to.
So now, I've registered and the status is "Not deal with yet", done the other application for problems and sent an email to ASUSROGEVENT@asus.com and haven't gotten any replies.
I understand that there are so many people who register for this but they should have a system which verifies it through just robots instead of human checking.

tonyngar03 wrote:
Yip im the same i purchased my rtx 2080 from PBtech new zealand on the 30th an still havent got a code yet? I checked the status application an it says THE RULES HAVE CHANGED ( Region : Global ) Inquiry of participated events:ROG-STRIX-RTX2080-O8G-GAMING xx56555xxxx All events
Registered activity - Not deal with yet, Anyone no what this means


I having the same issue, still waiting, I'm from Malaysia fyi

Yip still no email from asus with my game code its been around 15days

Still waiting for my code also. Though, I've only been waiting 5 days.

Looks like the last time NVIDIA/ASUS ran this promo for Black Ops 4 people waited months and months. Totally unacceptable. Possibly misleading and a breach of fair trading (in New Zealand).

https://rog.asus.com/forum/showthread.php?105452-COD-BO4-Game-Redemption-Issue-Please-DO-NOT-create-...

ASUS terms and conditions outlines that the code will be provided in 5 to 10 working days:

http://demo.realclear.com.tw/asus/jean/cod/web/Terms_and_Conditions.html

I guess we shall see.

I'm in the exact same predicament 

This is a very old thread, are you currently having a game redemption issue? For which promotion?

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

For 

Buy ASUS GeForce RTX 40 Series* Get Diablo IV® Bundle ( Region : Global )

Have you sent an email to rog_forum@asus.com ?

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

Yeap. Received it immediately after emailed it. Thanks a lot. I really appreciate it.

Glad you got it, happy gaming!

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin