The latest communication is from email@example.com They are now the only ones replying, and they are flat out telling me that they will not supply a code, and i need to contact nvidia or my retailer, as this promotion has nothing to do with them.
I've kept all emails in the loop, and yet firstname.lastname@example.org and email@example.com never reply. How can this be escalated? I'm thinking the only option now is the department of fair trading?
Im in the exact same position. I tried to redeem 5/6 weeks ago, got directed to email firstname.lastname@example.org, no reply. I even facebook messaged the asus ROG teams page and after saying the will investigate for me, i ended up being blocked. I'm honestly at a loss and dont know what to do. I dont want to give up, but i guarantee thats what they would like me to do.