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Blue Screen : DRIVER_POWER_STATE_FAILURE

Tasuke
Level 7
Hi all,
I bought a new Asus ROG G771JW in August. Since August, when laptop charger NOT plugged-in, i get blue screen error
"DRIVER_POWER_STATE_FAILURE" on some programs (AutoCAD, AutoCAD Civil 3D, Nvidia GeForce Experience etc.)
I gave my laptop to Asus service for 3 times. And guess what, they say nothing is unusual, there isn't any hardware problem,
Asus has no software support... bla bla bla.

If laptop charger is plugged-in there is no problem. I can use all programs without blue screen error.
This is so annoying. I can't work without charger. Please help.
I uploaded my minidump file to my OneDrive. Thank you all.

https://onedrive.live.com/redir?resid=9FA8D7B14BBE5198!1347&authkey=!AOSiRedQHGIrJ7o&ithint=file%2cd...
239 Views
6 REPLIES 6

Tasuke
Level 7
Can anybody help?

Thanks for your answers. How can it be? No answer and no help! Thank you very very much ASUS!!!!!!!!!!!!

toronto699
Level 13
Tasuke for faster response post in notebook thread , those in notebook thread will help
https://rog.asus.com/forum/forumdisplay.php?200-GX700-G752-G751-G501-G551-GL552-Gaming-Notebooks

toronto699 wrote:
Tasuke for faster response post in notebook thread , those in notebook thread will help
https://rog.asus.com/forum/forumdisplay.php?200-GX700-G752-G751-G501-G551-GL552-Gaming-Notebooks


Thanks Toronto699...

Arne_Saknussemm
Level 40
Yes, you are better off posting in Laptop Section...this is not really the place to get help.

https://rog.asus.com/forum/forumdisplay.php?60-Notebooks

Maybe your battery needs replacing? Any battery diagnostics you can run?

Arne Saknussemm wrote:
Yes, you are better off posting in Laptop Section...this is not really the place to get help.

https://rog.asus.com/forum/forumdisplay.php?60-Notebooks

Maybe your battery needs replacing? Any battery diagnostics you can run?


thnx Arne, but service member tried it. they told me. I post my problem laptop section. Thnx both of u