Battlfield V + Anthem bundle redeem code issue

[guran1996]

Hi,

I bought my Asus dual 2080 ti OC in Thailand at 10th of January 2019. I want to redeem my codes to the bundle (Battlefield V + Anthem), but the link on the site http://promos.asus.com/us/vga/vga-bundle/ leads to Nvidia site. NVIDIA site asks to enter promo code, which I don't have.

I sent a message to MasterC@ASUS asking to help me, but I didn't get any response yet.
What should I do?

Thanks,
Alexander

[Greybie]

Same problem, any admins can help us get our games please?

[ivust]

same here. Unable to redeem battlefield v and anthem.

[rsmrdel]

Me too - was emailed some game codes but dont work through the Geforce Experience Software ?

[ibby_d]

I am not even able to pass the redemption page to generate a code for myself for BFV or Metro Exodus.

It worked for Anthem but my GPU doesnt exist for Metro and BFV..

Please help team.

Kind Regards,
Ibby

Game Bundle Redemption- METRO

[Cerberus1977]

I also have this issue, only mine is I cannot redeem Battlefield V and Anthem.

email them at ]Asusrogevent@asus.com since 15th of March and until now , my issue not resolved.
What is worse is they don't even reply with any message to indicate they are looking into this issue of mine.

so frustrating

[nosman]

Yep, same here. still haven't heard from them. like wtf is happening?

[Cerberus1977]

Is there anyone we can contact in asus who can actually do something about this.

I have been trying to email asusrogevent@asus.com for the past 4 days and it keeps returning my email saying their "Mailbox" is full..
😞

[Cerberus1977]

Hello? Any admins here?

been PM-ing left right and center and posting here and there but I am still left in the dark...

[Karumati]

Trying to redeem for the second week. Sent a message to an admin. Nothing. Pretty frustrating. Keep getting an error submitting the information form. Not sure what to do. 😞