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Asus ROG XG Station 2: my experiences

jackeyjoe
Level 7
I seem to be one of the few people who has managed to get my hands on an XG Station 2, with it being the only external GPU option(it's the only one available in Australia) I thought I'd give it a go. Unfortunately it has been an overly frustrating experience, with nothing working. Let me preface by outlining how I intended to use the XG Station. My dream was to have a portable laptop(in this case a dell XPS 15 9560), which when at home could plug into an egpu dock so I had extra graphical oomph at home. My dream was shattered when I first tried plugging them in, they didn't work together!

Let me outline what I have figured out thus far:


The XG Station is based off a TI83 controller(confirmed here http://imgur.com/a/SGMTB). For people like me with Thunderbolt 1575 controllers that 'don't support' egpu's(even though the controller does), in theory it's game over unless our devices get updates supporting them. However, competing products like the AkiTio Node and newer Powercolor Devil Box run off the same TI83 controller and have had updates allowing them to work anyway. How? They add support for devices that don't officially support egpu's(like my XPS 15). Now, I can't even get onto Asus support because their email us page won't recognise my serial number(it's needed to send an email), and they aren't replying to any tweets I send which makes it quite hard, to say the least, I'm getting frustrated. All I want to know is if I have to return it due to a lack of any future firmware updates adding support.


Aside from glaring software problems, the actual device is well built for the most part, I don't like how the case folds apart, I can imagine the lock being a weak point, everything important is well built though. The style isn't for everybody(although if you're here you probably like it) but it looks ok enough, less flashy in person than I expected. Of what I could test, it's fast. Really fast. USB and ethernet are quick, easily matching my desktop(~280mb/s copying off an USB SSD). I like the idea of an extra USB type A, if I had a GPU I'm sure the extra bandwidth not allocated elsewhere would help.

Anyway, this is just a post hoping to draw attention to a glaring issue with the new Asus ROG XG Station 2, which will probably put a lot of people off buying it. I'd really appreciate if anybody who knows how to get onto support without using that web form to give me a nudge in the right direction too!
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52 REPLIES 52

Hello again, Jackeyjoe

I spotted another with the XG Station 2 who you may want to contact here. They're awaiting their GTX 1080 GPU and have a ASUS GL502VM laptop. Perhaps they'd be willing to compare screenshots of HWINFO, CUDA-Z, and other diagnostics to both help you and demonstrate how different x4 lanes of PCIe might behave in games.

And thanks ASUS-OP, for the technical details for this new product. Many of us are eagerly awaiting word of this working with Dell's laptops. And here in the USA, we're still awaiting release.

In the meantime, I keep thinking your XG Station 2 should work with other non-GPU PCI cards such as a network card. Perhaps the engineers here at ASUS-OP can answer that?

And here's a third user, RaxTr, with an ASUS Transformer 3 Pro (officially marketed for these) who is seeing the same problem as yourself. I've urged him to join us here with ASUS-OP.

https://egpu.io/forums/pc-setup/asus-xg-station-2-no-graphics-card-detected/#post-3080

I am finally made a account in this forum. I had a same issue as you*Jackeyjoe. Thank your post, so other gamers will notice this eGPU enclosure is not a first choice of plug n play. Or I don't think ASUS will realized XG station 2*compatibility issues. This is not a cheap product anyway, it should have a better compatibility, and product support.

Hi OtagoSky,

Do you mind to let us know which host device you are using to connect with the XG STATION 2?

Currently most feedbacks are not with compatibility, but more to not knowing the requirements and how to get the host device to meet these requirements.

I will try to assist everyone here to make sure you can get the most out of the XG STATION 2.

Many thanks.

regards,

OtagoSky wrote:
I am finally made a account in this forum. I had a same issue as you*Jackeyjoe. Thank your post, so other gamers will notice this eGPU enclosure is not a first choice of plug n play. Or I don't think ASUS will realized XG station 2*compatibility issues. This is not a cheap product anyway, it should have a better compatibility, and product support.

Hi AquaeAtrae,

While we wait for RaxTr to join the ROG forum, please kindly help to pass on the following info to him for us. He will need:

- BIOS update: http://dlcdnet.asus.com/pub/ASUS/nb/T303UA/T303UAAS302.zip?_ga=1.63223791.1134823483.1446513001
- Thunderolt 3 firmware update: http://dlcdnet.asus.com/pub/ASUS/nb/T303UA/T303UA_TBT_NVM_21_TI_1.7.6.zip?_ga=1.63223791.1134823483....
- Intel graphics driver: http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin10/VGA/VGA_Intel_Kabylake_Win10_64_VER2120164541.zi...
- Thunderbolt driver: https://downloadcenter.intel.com/downloads/eula/26052/Thunderbolt-Driver-for-Intel-NUC-Kit-NUC6i7KYK...

After these updates he must be able to get it going under Windows 10 64it (required OS), as we are using the very same device to prepare the experience sharing here.

Many thanks for your kind helps in advanced.

regards,

AquaeAtrae wrote:
And here's a third user, RaxTr, with an ASUS Transformer 3 Pro (officially marketed for these) who is seeing the same problem as yourself. I've urged him to join us here with ASUS-OP.

https://egpu.io/forums/pc-setup/asus-xg-station-2-no-graphics-card-detected/#post-3080

Hi AquaeAtrae,

I can confirm the XG STATION 2 can also be used to work with other PCIe devices. We have found it working with our transformerbook T303 after firmware update for the Thunderbolt 3 host (inside the T303), and new Thunderbolt host driver I have provided earlier.

We will be keen to see how Jackeyjoe go with the new V23 firmware & after receiving help from DELL with BIOS and thunderbolt 3 firmware update.

I will be close watching this thread and work with you all to have your problems and inquiries resolved.

regards,

AquaeAtrae wrote:
Hello again, Jackeyjoe

I spotted another with the XG Station 2 who you may want to contact here. They're awaiting their GTX 1080 GPU and have a ASUS GL502VM laptop. Perhaps they'd be willing to compare screenshots of HWINFO, CUDA-Z, and other diagnostics to both help you and demonstrate how different x4 lanes of PCIe might behave in games.

And thanks ASUS-OP, for the technical details for this new product. Many of us are eagerly awaiting word of this working with Dell's laptops. And here in the USA, we're still awaiting release.

In the meantime, I keep thinking your XG Station 2 should work with other non-GPU PCI cards such as a network card. Perhaps the engineers here at ASUS-OP can answer that?

Hi jackeyjoe,

Thank you for the prompt suggestion.

The requirement is not set out by us. It is set by Intel to ensure the host is definitely ready to support external GPUs.

XG STATION 2 firmware update to allow function without external GPU support ready host is now ready online:
http://dlcdnet.asus.com/pub/ASUS/vga/app/ASUS-ROG-XG-STATION-2_V23.zip?_ga=1.53850856.1134823483.144...

Please kindly give it a try while waiting for notebook vendor to support on the Thunderbolt 3 host firmware update.

Let us know how it goes.

regards,

jackeyjoe wrote:
Thanks for the reply, I do appreciate it. It is a DSL 6540 controller, HWInfo64 screenshot is here. Host is up to date, and unfortunately does not have native eGPU support. This doesn't mean it wouldn't work, the AKiTiO node works fine with the same TI83 controller after a firmware update. I can sort of understand where you are coming from, only wanting your product to work when it is guaranteed to work properly. However, I thought Asus was a brand that encouraged tinkering, I'm disappointed they aren't taking this approach with external GPU's, which still require a bit of tinkering in the best of circumstances. I'm annoying dell about this to add support(which has been picked up by a few tech news sites), but it'd be great if you added unofficial support for laptops like my XPS 15 as well. It gives consumers more options, which I thought Asus was all about.

If you never plan on adding support let me know, and I will completely give up on your XG station.


EDIT Something else you might be able to answer for me, if I don't have eGPU support, should I be able to see other PCIe devices regardless? I tried a PCIe wifi card to test it and it would not recognise it either. Others on the eGPU.io forum suggest I should get it replaced, as it should be able to recognise them regardless of eGPU support.

Good move, ASUS-OP. Thanks.

Jackeyjoe, I'm also reading of a new BIOS update with stability improvements for the XPS 15's thunderbolt dock and NVidia graphics. Perhaps try one of these and then the other so we can be sure which fixes the problem. My guess is the new ASUS firmware will make this as viable as other eGPUs had been.

Article

Once we get you going, I'm looking forward to hearing how the XPS 15 (9650) performs. Hopefully you can help us all out with some tests. 🙂

ASUS-OP wrote:
Hi jackeyjoe,

Thank you for the prompt suggestion.

The requirement is not set out by us. It is set by Intel to ensure the host is definitely ready to support external GPUs.

XG STATION 2 firmware update to allow function without external GPU support ready host is now ready online:
http://dlcdnet.asus.com/pub/ASUS/vga/app/ASUS-ROG-XG-STATION-2_V23.zip?_ga=1.53850856.1134823483.144...

Please kindly give it a try while waiting for notebook vendor to support on the Thunderbolt 3 host firmware update.

Let us know how it goes.

regards,


You beauty!

Confirmed working with a Dell XPS 15 9560 after this firmware update. I'd kind of given up, but I'm really happy that you are willing to support my particular use case! You've kept me as an asus customer, now make a decent ultrabook to compete with the XPS 15!

62708

Hi everyone.

Sorry for disinfo. It appears that there were nothing wrong neither with host device nor with XG station. I bought a defected card which after replacement has been running perfectly.