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Asus ROG XG Station 2: my experiences

jackeyjoe
Level 7
I seem to be one of the few people who has managed to get my hands on an XG Station 2, with it being the only external GPU option(it's the only one available in Australia) I thought I'd give it a go. Unfortunately it has been an overly frustrating experience, with nothing working. Let me preface by outlining how I intended to use the XG Station. My dream was to have a portable laptop(in this case a dell XPS 15 9560), which when at home could plug into an egpu dock so I had extra graphical oomph at home. My dream was shattered when I first tried plugging them in, they didn't work together!

Let me outline what I have figured out thus far:


The XG Station is based off a TI83 controller(confirmed here http://imgur.com/a/SGMTB). For people like me with Thunderbolt 1575 controllers that 'don't support' egpu's(even though the controller does), in theory it's game over unless our devices get updates supporting them. However, competing products like the AkiTio Node and newer Powercolor Devil Box run off the same TI83 controller and have had updates allowing them to work anyway. How? They add support for devices that don't officially support egpu's(like my XPS 15). Now, I can't even get onto Asus support because their email us page won't recognise my serial number(it's needed to send an email), and they aren't replying to any tweets I send which makes it quite hard, to say the least, I'm getting frustrated. All I want to know is if I have to return it due to a lack of any future firmware updates adding support.


Aside from glaring software problems, the actual device is well built for the most part, I don't like how the case folds apart, I can imagine the lock being a weak point, everything important is well built though. The style isn't for everybody(although if you're here you probably like it) but it looks ok enough, less flashy in person than I expected. Of what I could test, it's fast. Really fast. USB and ethernet are quick, easily matching my desktop(~280mb/s copying off an USB SSD). I like the idea of an extra USB type A, if I had a GPU I'm sure the extra bandwidth not allocated elsewhere would help.

Anyway, this is just a post hoping to draw attention to a glaring issue with the new Asus ROG XG Station 2, which will probably put a lot of people off buying it. I'd really appreciate if anybody who knows how to get onto support without using that web form to give me a nudge in the right direction too!
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52 REPLIES 52

ASUS-OP wrote:
Hi ImDez,

The physical connection of the JHL6240 is GEN3 x2. If you connect XG STATION 2 to any host devices with this controller, then you will not be able to get the full speed of the XG STATION 2.

regards,

Hi ASUS-OP,

What about the G752VT as there is conflicting information on the Asus website.

The Global webpage for the G752VT says 40Gbit/s

https://www.asus.com/ROG-Republic-Of-Gamers/ROG-G752VT/

The UK webpages for the G752VT say 20Gbit/s

https://www.asus.com/uk/Laptops/ROG-G752VT/
https://www.asus.com/uk/ROG-Republic-Of-Gamers/ROG-G752VT/

Thanks.

Sent from my Nexus 6 using Tapatalk

G752VT should be 40Gbit/s.
Website will be correctly shortly.

BoutTime01 wrote:
Hi ASUS-OP,

What about the G752VT as there is conflicting information on the Asus website.

The Global webpage for the G752VT says 40Gbit/s

https://www.asus.com/ROG-Republic-Of-Gamers/ROG-G752VT/

The UK webpages for the G752VT say 20Gbit/s

https://www.asus.com/uk/Laptops/ROG-G752VT/
https://www.asus.com/uk/ROG-Republic-Of-Gamers/ROG-G752VT/

Thanks.

Sent from my Nexus 6 using Tapatalk

ASUS-OP wrote:
G752VT should be 40Gbit/s.
Website will be correctly shortly.


And what about the other models .... ?

G752VL / VY ? Are these able to work at 40Gbit/s ?

Global link for G752VL states 40Gbp/s
https://www.asus.com/Laptops/ROG-G752VL/

US link states 20Gbp/s
https://www.asus.com/us/Laptops/ROG-G752VL/

This is the same for the G752VY pages, both pages differ with the Thunderbolt 3 details.

CladMaster wrote:
And what about the other models .... ?

G752VL / VY ? Are these able to work at 40Gbit/s ?

Global link for G752VL states 40Gbp/s
https://www.asus.com/Laptops/ROG-G752VL/

US link states 20Gbp/s
https://www.asus.com/us/Laptops/ROG-G752VL/

This is the same for the G752VY pages, both pages differ with the Thunderbolt 3 details.

I previously pointed out that the G752VY websites offered contradictory information ages ago and was told they would be updated. So if they are still the same I wouldn't hold your breathe.

Asus should produce a utility that identifies the speed of the TB3 port and controller. In fact a utility to determine compatibility with the XG Station 2 would be even better. Then people can make an informed decision on whether it's worth buying.

Sent from my Nexus 6 using Tapatalk

BoutTime01 wrote:
I previously pointed out that the G752VY websites offered contradictory information ages ago and was told they would be updated. So if they are still the same I wouldn't hold your breathe.

Asus should produce a utility that identifies the speed of the TB3 port and controller. In fact a utility to determine compatibility with the XG Station 2 would be even better. Then people can make an informed decision on whether it's worth buying.

Sent from my Nexus 6 using Tapatalk


Is it possible to file a suit for that?

Hi BoutTime01,

Yes, the page was getting updated, and I just found the only page received the correction was the Taiwan site. I have passed on the request for correction for Thunderbolt 3 spec on the G752VY along side the correction for G752VT.

regards,

BoutTime01 wrote:
I previously pointed out that the G752VY websites offered contradictory information ages ago and was told they would be updated. So if they are still the same I wouldn't hold your breathe.

Asus should produce a utility that identifies the speed of the TB3 port and controller. In fact a utility to determine compatibility with the XG Station 2 would be even better. Then people can make an informed decision on whether it's worth buying.

Sent from my Nexus 6 using Tapatalk

ASUS-OP wrote:
Hi BoutTime01,

Yes, the page was getting updated, and I just found the only page received the correction was the Taiwan site. I have passed on the request for correction for Thunderbolt 3 spec on the G752VY along side the correction for G752VT.

regards,

Thanks for that ASUS-OP. I'm sure you can appreciate there is a lot of confusion around this.

Sent from my Nexus 6 using Tapatalk

ASUS-OP wrote:
Hi ImDez,

The physical connection of the JHL6240 is GEN3 x2. If you connect XG STATION 2 to any host devices with this controller, then you will not be able to get the full speed of the XG STATION 2.

regards,


Hello, ASUS-OP. Isn't it a scam, that on website you state 40 gb/s (https://www.asus.com/Laptops/ROG-GL702VM/) and compatibility with station (https://www.asus.com/Graphics-Cards-Accessory/ROG-XG-STATION-2/) while in reality it gives only half speed and therefore not usable for its intended purpose?

BTW, ASUS technical support stated that they have no idea what speed is between ASUS rog xg station 2 and ASUS ROG gl702vm (ticket RWTM20170512223705251-8711). How is it even possible that ASUS doesn't know what it's producing and marketing?

Hi ImDez,

Where did you see the GL702VM say it it using JHL6240? My last reply is purely on the controller spec. GL702VM should feature 40Gbit/s controller.

regards,

ImDez wrote:
Hello, ASUS-OP. Isn't it a scam, that on website you state 40 gb/s (https://www.asus.com/Laptops/ROG-GL702VM/) and compatibility with station (https://www.asus.com/Graphics-Cards-Accessory/ROG-XG-STATION-2/) while in reality it gives only half speed and therefore not usable for its intended purpose?

BTW, ASUS technical support stated that they have no idea what speed is between ASUS rog xg station 2 and ASUS ROG gl702vm (ticket RWTM20170512223705251-8711). How is it even possible that ASUS doesn't know what it's producing and marketing?

Here is the topic about both models 702 and 502: https://rog.asus.com/forum/showthread.php?91258-Why-have-a-crippled-JHL6240-Thunderbolt-3-port-in-th...

I checked I have PCI\VEN_8086&DEV_15c0: https://vendev.org/pci/ven_8086&dev_15c0/

ASUS-OP wrote:
Hi ImDez,

Where did you see the GL702VM say it it using JHL6240? My last reply is purely on the controller spec. GL702VM should feature 40Gbit/s controller.

regards,