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Asus Promo Far Cry 6 not received code.

rabzer
Level 7
Hello i have buyed on 11.10.21 Tuf Gaming LC 240ARG Cooling system from arvutitark shop in Estonia and filled same day the Far Cry 6 promo. I not have recived my key yet, ASUS not answer me. I have send 2 email to acru_asuspromo@asus.com and no answer. The promo website is https://www.eventasus.com/farcry6, Does anyone have the same concern ?
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5 REPLIES 5

Nate152
Moderator
Hi rabzer,

Welcome to the ROG forum.

Have you received your key code for far cry 6?

No and no answer from Asus.

Nate152
Moderator

Thei give me this email and i must contact asus. acru_asuspromo@asus.com and this email no answer me.
very disappointed as was one of the reasons why this thing was purchased. There seems to be 0 support in Estonia and I don't think the next computer will put together its details

Asus is now in the news for all the wrong reasons. Promo codes for Far Cry 6 that were to be distributed with the purchase of select Asus motherboards have not been delivered. This has caused a lot of anger among customers, who feel that they were misled into buying an Asus product.

In a statement on their website, Asus has said that they are aware of the issue and are working on a solution. They have also promised to send out the promo codes as soon as possible. However, many customers are not convinced and have taken to social media to express their anger.

It is unclear at this point what went wrong with the distribution of the codes. However, Asus has promised to make it right and has offered full refunds to customers who purchased an Asus motherboard and did not receive a code.