01-01-2022 08:08 AM
06-09-2022 08:20 PM
06-14-2022 05:40 AM
STARRAIN@ROG wrote:
Hi Chinoka,
We would suggest HD front panel audio module cable 11 pins to the AAFP connector.
Thank you.
06-14-2022 07:25 PM
06-14-2022 07:49 PM
STARRAIN@ROG wrote:
Hi Chinoka,
May I have a photo of your 7 pins audio connectors?
Thank you.
06-15-2022 07:44 PM
06-19-2022 06:06 AM
STARRAIN@ROG wrote:
Hi Chinoka,
Do you have any sound issue when it shows less than 20 ohms?
Does it also occur with bios all default settings and other headset?
May I have the following information?
- the serial number of the motherboard via PM
- the brand and the model name of your CPU, RAM, graphics card, OS drive, PSU and pc case
(Please check the specific model name of RAM such as G.SKILL F5-6800U4040G16GX2-TZ5S.)
- OS version and OS build
- pictures or a video when it shows less than 20 ohms with the Beyerdynamic DT990 Edition in front port and it shows the correct impedance in rear port
Thank you so much.
06-19-2022 09:53 PM
07-05-2022 02:38 AM
08-15-2022 04:03 PM
STARRAIN@ROG wrote:
Hi Chinoka,
Could you please use ALC4080/ALC4082 audio FW update tool release from our support site to update and check if the front audio issue is present with the Realtek USB Audio Driver V6.3.9600.2307?
https://rog.asus.com/motherboards/rog-maximus/rog-maximus-z690-hero-model/helpdesk_bios
If the front audio issue is present, may I have the screenshots below?
1. Audio FW:
2. Audio Driver:
Thank you.
08-15-2022 06:43 PM