I have been battleing with random freezes in Windows since May and i cannot figure this one out. The screen freezes and nothing happens untill i manually shut the PC down. Im running latest BIOS, tried both drivers from Armory create and from the product page. I have experienced a couple times (under 10 times in total) that my USB ports stop working, after reboot theese seem fine. I tried different RAM, new GPU, different harddrive
XMP II, tried clocking down to 5200mhz on current RAM
My specs are Win 11 (reinstalled yesterday) 12900KS Z690 Hero 32GB 2x16GB 6000mhz Trident Z RTX 4090 TUF Firecuda 530 1600W EVGA PSU
I used to have a Riser cable with my 3080, now with the 4090 im running it directly into the mobo
I tried to put ram sticks at 4800mhz and even tried Corsair RAM @ 5200mhz Same thing. Ive been trying to swap components and doing various updates since May 2022 Something is wrong with some of the boards. Not only asus, forums are full of issues like mine Ran memtest no issues Ran testmem5 for an hour no issues, after that i sent a few mails and there it was frozen again
Its fully inserted, have both used it directly into the pcie socket and via a riser cable same results tryed forcing gpu to run gen 4 instead of auto power cables are checked latest bios on gpu and latest nvidia drivers tried both my strix 3080 and tuf 4090
The issue is hard to reproduce, it doesnt happen often anymore but its still there. Last night I did some tests and all the stresstest on cpu and memory resultet in a single freeze and that didnt happen when i was stresstesting, it happend when I sent a couple of mails
Hi dejan_, How often the freezing issue occurs? When the USB ports stop working, ware all of USB ports stop working or the particular ports or devices? Could you please clear cmos and see if the issue still occurs on bios 2103 with bios all default settings(no OC/No XMP)? Thank you.
Freezes were happening 1-2 times a day when using the machine for a full day When USB ports stopped working, it seemed some worked and some stopped, i still get Power to the devices Cmos cleared and latest bios with no oc and no xmp
Hi dejan_, Please see if the USB issue occurs with the particular ports or devices. For the freezing issue, please send the motherboard to our RMA for further examination and describe the issue and occurrence frequency in detail when send RMA. Thank you.